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Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 29th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ... Read more Reviewed on: 29th January 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

Wow

5
They open your account in mins and the customer service is 100% outstanding they get back to you in mins and they do everything to help you and sort everything out for you there and then and you can use your bank account worldwide for free Reviewed on: 16th December 2019

Simply the best current account

5
The best UX/UI in terms of usability and user-friendliness. Great features (pots, savings, investments) and great offering. Never had a better current account, and cannot currently imagine a better one anywhere in the world. Reviewed on: 15th April 2024

User friendly and easy to use.

5
User friendly and easy to use. Never had an issue using them unlike my previous standard bank account. It also makes putting money away really easy too with the round ups. I can't see any other competitors competing with this service Reviewed on: 15th April 2024

The banking experience is second to none.

5
The banking experience is second to none. Having knowledge of all outgoings and able to categorise them makes budgeting so much easier. Reviewed on: 15th April 2024

Great app, so easy to keep on top of my spending.

5
Great app, so easy to keep on top of my spending. Reviewed on: 15th April 2024

Straightforward and user-friendly!

5
Monzo is so easy to use, straightfoward and their customer service is fast and reliable. I like how if your issue doesnt get solved, they also put you through the complaint team instead of just sweeping it under the rug. Reviewed on: 15th April 2024

Excellent customer service

5
Really quick, simple and helpful customer service. Never wait more than a few minutes and a human will always help with good advice. Great app too. Reviewed on: 15th April 2024

Monzo are ahead of the kurb

5
Monzo are ahead of the kurb they demonstate the fundementals of a modern bank Reviewed on: 15th April 2024

I now bank everything with Monzo

5
I have a joint, current and savings account with Monzo. It’s quick, easy, efficient and transparent. The notifications to move money and ensure I stay within spendings and budget is unlike my old Natwest account. I highly recommend Reviewed on: 15th April 2024

Monzo is a very helpful digital bank with easy trans...

4
Monzo is a very helpful digital bank with easy transfer UX Reviewed on: 15th April 2024

An intuitive app, easy to navigate FAQs/custom suppo...

5
An intuitive app, easy to navigate FAQs/custom support & amazing to use both in UK and abroad. Reviewed on: 15th April 2024

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