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Monzo: Current Account reviews

4.92
Based on 15,238 reviews, last reviewed 11th Feb 2025
2527% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

5 star customer service - excellent wellbeing team w... 5 star customer service - excellent wellbeing team when using the app chat. Makes customers feel supported. Reviewed on: 11th February 2025
Jessica S's avatar
Jessica S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15238)

Review of the Monzo, Current Account:

Really useful app

4
Great app. Customer service is shocking though Reviewed on: 13th January 2023

Most user friendly bank ever.

5
Most user friendly bank ever. It was easy to open and the best part is the money pots I am able to save money for targeted purposes. Reviewed on: 9th February 2025

Everything that you need

5
A great app that is easy to navigate. They offer the best cashback offers too. Reviewed on: 9th February 2025

Monzo is the best bank I've used.

5
Monzo is the best bank I've used. Their digital platform is simple to use - the customer experience is very smooth. Reviewed on: 9th February 2025

So easy and professional to use and find out what is...

5
So easy and professional to use and find out what is going on in my account. Linking other accounts is helpful. The advice of other services is good and ive taken out a loan and set up a savings account for Christmas. Love it Reviewed on: 9th February 2025

Very happy with monzo.

5
Very happy with monzo. Easy to use Reviewed on: 9th February 2025

Incredible

5
I’ve been with Monzo since 2018, and they’ve been my main bank since 2019. No faults always recommending to anyone Reviewed on: 9th February 2025

Monzo bank makes your money stretch.

5
Monzo is an easy going and very flexible way to do banking. There are many ways to save ,from top ups and cash back offers when spending to committed savings plans. Spending abroad is so easy,no need to find exchange offices,just swipe. Reviewed on: 9th February 2025

Very responsible and easy access to everything.

5
Very responsible and easy access to everything. Reviewed on: 9th February 2025

I enjoyed it when they help me out refund my transfe...

5
I enjoyed it when they help me out refund my transfer that is mistake Reviewed on: 9th February 2025

Monzo is customer friendly, respectful and it offers...

5
Monzo is customer friendly, respectful and it offers competitive rates. It is easy to set up accounts and savings schemes. I will always consider having Monzo among my frequented bank accounts. Reviewed on: 9th February 2025