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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17218 reviews)

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4.92

Based on 17,218 reviews, last reviewed 17th Jun 2025

60% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The best banking app I've ever used. The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option of vir... Read more Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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Monzo Current Account reviews (17218)

Amazing ethical bank

Monzo is an amazing ethical app based bank. Never had any issues with them. They are getting better day by day. They listen to the community Reviewed on: 17th January 2020

Best bank by far

Consistently good service from Monzo and, considering that it is an online only bank, very few technical issues. The early payment feature then took it a step above the rest. I would always (and have) recommend Monzo to everyone I meet Reviewed on: 17th January 2020

Best concept since sliced bread

Just an over all INCREDIBLE concept and company. Never have I been so passionate about a corporate company in my life especially in an industry such as banking. I mean everyone hates banks and bankers. Monzo is an exceptional company down to every last detail. The customer service is impecable! Their fees are affordable. I am a avid traveller so this company is catered to me. I once lost my bank card in bolivia and 2 weeks later i received my new one in peru as requested. I find myself speaking of monzo so highly I have even recommended them to people in countries they arent even in. I honestly cannot imagine banking with anyone else anymore. Reviewed on: 17th January 2020

Feature rich and simple to use

From signup to making a full switch to Monzo, its been straight forward and has gone very smooth. The app and its features is great. A lot of colleagues and friends use it so splitting bill or sending/requesting money is simple and instant! Reviewed on: 17th January 2020

Best bank in the market

Monzo is fast and reliable, a true 21st century bank. Reviewed on: 16th January 2020

Simplified the banking experience

Makes everything simple and easy to manage. Being able to budget is great and so easy, for me as someone who naturally finds it difficult. Reviewed on: 16th January 2020

I loveeee it!

I have never thought of a bank as something I could feel so emotional about but here it is - I love Monzo! Everything from the community driven development, the pink card and the immediate feedback when I pay. Using Monzo has changed the way I manage my money and has definitely changed the way I feel about finance. Reviewed on: 16th January 2020

Fab!

The only bank that i feel like is actually on our side. Helped me work out a budget and get out of debt. Their customer service is unparalleled too. Reviewed on: 16th January 2020

Bank online bank account out there

Love Monzo! App set up is clean and functions very quickly. Move over First Direct, there’s a new brand in town! Reviewed on: 16th January 2020

Beats the high street rubbish

After years of bad experience with Nat west, Barcleys and more. Monzo has been a breath of fresh air. No long queuing waiting for one cashier! Monzo’s app is instant. Love them Reviewed on: 16th January 2020

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