Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 17,224 reviews, last reviewed 6th Dec 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good bank in mobile application. Very good start ,good bank, good application in mobile. Reviewed on: 6th December 2025
Anonymous's avatar
Anonymous

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025
Zenab's avatar
Zenab

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current Account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current Account reviews (17224)

Favourite bank account

5
Love pots and salary sorter. It separates salary into different pots for bills and savings etc Reviewed on: 19th January 2020

How internet banking should be in 2020

5
Everything about a Monzo account is simple. Switch Guarantee ensures everything moves over properly to your new account. Customer service is almost instant. New features & updates are plentiful. Monzo is a front-runner in the new internet banking age & definitely takes the hassle out of banking for me and millions of other customers. Reviewed on: 19th January 2020

Great product with helpful folks running the show!

5
I've been with Monzo since the Beta stage of testing their product and it's been a great product over the years. they've made many improvements and the current product is second to none. Especially as many of my friends use it! Reviewed on: 19th January 2020

Great bank, amazing customer service

5
I’ve been with Monzo since the prepaid days and have to say that I love it - my wife and I have joint accounts too and the instant feedback and insight on our personal and joint finances has been amazing Reviewed on: 19th January 2020

Best challenger bank

5
I have always been happy with Monzo and they have amazing customer service. Reviewed on: 18th January 2020

Simple, Transparent, Efficient

5
Immediate alerts when money is spent, categorised spending and simple access to 3rd-party savings accounts (so pretty good rates thanks to making them compete). Lightyears ahead of the old banks. Reviewed on: 18th January 2020

Brilliant fantastic

5
This is a great bank,it does so much,helps with where your money goes ie bills,food,ect,its a app on your phone and its far better then a lot of other banks i would give this 100 stars if i could Reviewed on: 18th January 2020

More Tech than Bank

3
Although I have no problem with Monzo, and I wish them every success, I feel they focus more on the tech and community aspects of their business than they do on being a bank. This would not be right for everyone, hence the lower recommendation score, but I still wish them every success Reviewed on: 18th January 2020

Poor product

1
They keep chaning their policies and taking away things that made them good at the beginning. They are also trying their had to push a horrible Plus version of their current account and they are planning to take away essential features like customer service. Be wary if you have cash as you will be charged an extra £1 for deposit. Stay away from Monzo and use any other bank, even old fashioned banks are better. Reviewed on: 18th January 2020

The best bank

4
By far. Still not perfect. But there is no better Reviewed on: 18th January 2020

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 2 reviews
    Monzo
  • Flex Purchase credit card

    from Monzo 4.96 from 2510 reviews
    Monzo
  • Under 16s account

    from Monzo 4.95 from 410 reviews
    Monzo
    View all products