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Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 14th Jan 2025
78% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great bank and excellent customer service Great bank and excellent customer service Reviewed on: 14th January 2025
Faryaz S's avatar
Faryaz S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14851)

Review of the Monzo, Current Account:

Great bank and excellent customer service

5
Great bank and excellent customer service Reviewed on: 14th January 2025

I like monzo, easy to use!

5
I like monzo, easy to use!everything is fine! Reviewed on: 27th August 2024

Great All-Round Bank

5
I have been a Monzo customer for 6 years now and I have never had any issues; in fact, I would say the level of service received has been above and beyond other banks I have used in the past. I love the spend notifications as it allows me to keep track of my spending habits better, especially when used alongside the pots feature and the customer service team at Monzo have been exemplary, both when I needed paper statements for my mortgage provider and when my account was used fraudulently. I will never move away from Monzo and could not recommend their services more. Reviewed on: 24th August 2024

My most used banking app, packed with good features...

4
My most used banking app, packed with good features and functionality Reviewed on: 24th August 2024

Customer service is exceptional, polite and honest.

5
Customer service is exceptional, polite and honest. Reviewed on: 24th August 2024

Never had any issues with Monzo!

5
Never had any issues with Monzo! Reviewed on: 24th August 2024

Easy to set up an account, good rates

5
Easy to set up an account, good rates Reviewed on: 23rd August 2024

Monzo is 10/10

5
Monzo is so easy to use, the customer service is excellent and the additional perks you get on premium are worth the money, like for the insurance Reviewed on: 23rd August 2024

Great for transfers to others.

4
Great for transfers to others. Has useful round up and savings pots features Reviewed on: 23rd August 2024

MONZO Bank

5
I have been with Monzo banking now for 2 years and would highly recommend! Reviewed on: 1st August 2024

I enjoy the ease of use in the app and being able to...

5
I enjoy the ease of use in the app and being able to split payments with friends. It doesn’t feel like you’re using a typical bank Reviewed on: 31st July 2024

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