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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14847 reviews)

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4.92

Based on 14,847 reviews, last reviewed 4th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Disgraceful bank. Disgraceful bank. Poor service and incompetent staff. Many better alternatives! They cancel accounts with no reason, make errors when giving pay back ... Read more Reviewed on: 4th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14847)

Review of the Monzo, Current Account:

AVOID THIS BANK! CROOKS AND. CRIMINALS

Monzo Bank froze my account and made the decision to close it, withholding all of my funds and leaving me and my two young children—a six-month-old baby and a toddler—without any way to buy food, pay for heating, or keep our electricity on. I provided Monzo with every piece of documentation they requested, including proof of an incoming transaction from a well-established UK business and all related invoices, yet they have ignored everything. Instead, they’ve kept our money and left us in the dark without a word of explanation. I am horrified by how Monzo has treated us. After repeatedly explaining to them how serious our situation is and showing them proof that we have access to no other means or funds from elsewhere they took the unimaginable step of blocking my phone number entirely from being able to call them and cutting off any way for me to reach them via a call. No calls or messages ever became heated or escalated, I simply begged for help to get my children and me through this crisis. For Monzo to prevent me from even contacting them is heartless and cruel. No bank or financial institution blocks your phone number to ensure it’s harder and difficult for you to obtain your funds and should never treat a customer this way even if they have decided to terminate banking relationship our crime is that a uk business paid us and we provided everything they asked for immediately. This is not how a regulated financial institution should behave—it’s what you would expect from criminals who take your money and disappear, with no thought or care for the people they harm. I am at my breaking point. We are suffering without access to our own funds, and the stress is unbearable. Monzo has shown complete disregard for our well-being even tho stated plenty of times and begged for release of our funds and made them aware on numerous occasions about the young children,Their actions are unethical, unprofessional, and shockingly inhumane. Reviewed on: 7th November 2024

Not Crypto friendly in the slightest.

Not Crypto friendly in the slightest. I would give zero as a rating if that was an option. Deposited a small sum in a new monzo account and as soon as I tried to send it to a cryto exchange, the company have frozen my account whilst 'specialists' look at it and have requested various info. If I'd tried to put it onto a gambling site, they would have allowed me. No interest in their customers wellbeing, just want to stop UK customers moving to crypto assets as it impacts their bottom line. Terrible customer service on chat, waiting for hours a a time for a response. Avoid at all costs. Reviewed on: 9th June 2024

Love this app.

Love this app. Really helped me get on top of my money and budgeting. Forever in the black due to the simplicity of use. Ability to set money aside in pots and to squirrel the odd pennies into a savings pot is brilliant. Gives perfect resonance to the saying about pennies adding into a pound. Reviewed on: 6th June 2024

Modern Banking

Since day 1 I have had no troubles with Monzo. In fact they have offered me different services which they do. Like saving pots etc Reviewed on: 6th June 2024

I've been using Monzo for years and I can't even ima...

I've been using Monzo for years and I can't even imagine using a different bank as my main account. The experience has been great, and I've been using premium (now Max) which gives me so many extra benefits (e.g. I travel a lot and I needed a travel insurance, but decided to pay for Monzo instead of a separate company I'd need to deal with). Reviewed on: 5th June 2024

They don't really support you if you've been the vic...

They don't really support you if you've been the victim of a scam. Plus the customer service takes ages to get back to you. It's almost as if there is no real human behind the customer service wall. This makes me weary of them. It's a shame because all of the other perks and features are quite nice. Reviewed on: 5th June 2024

Easy to setup and acess your funds

Easy to setup and acess your funds Reviewed on: 3rd June 2024

Better banking!

Better banking! Didn’t think it was possible, but Monzo has made me interested in my money! Reviewed on: 2nd June 2024

Best bank i have ever been with!

They offer various perks, a free 1 year railcard and weekly greggs. Like how could i ask for more? The service is reliable and i love the system where you use pots to save money in! Overall Monzo is now the main bank I use. You can even ask for your pay a day early! Reviewed on: 2nd June 2024

Brilliant bank, easy to use , easy to send money and...

Brilliant bank, easy to use , easy to send money and track your spending also. Reviewed on: 30th May 2024

I recommend monzo

I have had a mozo card for going on 4 years now ever had an issue that wasn't sorted quickly the ability to see money coming to the account and get the day before is a key benefit that drew me to monzo Reviewed on: 29th May 2024

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