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Monzo: Current Account reviews

4.92
Based on 14,847 reviews, last reviewed 4th Jan 2025
57% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024
Alexbrada's avatar
Alexbrada

Latest lowest rating:

1

Disgraceful bank. Disgraceful bank. Poor service and incompetent staff. Many better alternatives! They cancel accounts with no reason, make errors when giving pay back ... Read more Reviewed on: 4th January 2025
James J's avatar
James J

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14847)

Review of the Monzo, Current Account:

Wow

5
They open your account in mins and the customer service is 100% outstanding they get back to you in mins and they do everything to help you and sort everything out for you there and then and you can use your bank account worldwide for free Reviewed on: 16th December 2019

It was gd but some time you guys enable to solve the...

5
It was gd but some time you guys enable to solve the issues Reviewed on: 18th April 2024

Intuitive and fun to use!

5
Monzo is so easy to set up, and its platform is so intuitive and easy to use! It's not clunky and it's not boring to look at either - they've somehow made banking more enjoyable. Almost everything can be handled via the app which is great because waiting for ages on hold is not ideal. Reviewed on: 18th April 2024

Great help, online is a bit tricky but seems to...

3
Great help, online is a bit tricky but seems to be ok Reviewed on: 17th April 2024

Great customer service, always there to help you.

5
Great customer service, always there to help you. I can't recommend them enough Reviewed on: 17th April 2024

Wry caring and thoughtful to my needs

5
Wry caring and thoughtful to my needs Reviewed on: 17th April 2024

Fantastic stuff - easy to use, versatile and helpful.

5
Fantastic stuff - easy to use, versatile and helpful. Reviewed on: 17th April 2024

I wasn't sure about Monzo at all but when I spoke to...

5
I wasn't sure about Monzo at all but when I spoke to one of the representatives they talked me through the whole process and I am so glad I now have a Monzo account. Reviewed on: 17th April 2024

Innovative, helpful, flexible and socially responsible

5
Monzo was the bank of choice when I came to UK. I had a job, was living in an Airbnb but no bank would have me without a fixed abode. No landlord would have me without payslips. My job could not pay me without a bank account. It was a catch 22 until I heard about Monzo. 5+ years later I have a great career, stable finances and I'm settled in the country, all thanks to Monzon's help and flexibility. Oh and they care about social impact too, which I know because I was part of a panel of theirs to brainstorm together on how to help customers in domestic abuse situations. All the staff are extremely passionate about what they do Reviewed on: 17th April 2024

Probably the best banking app i've used.

5
Probably the best banking app i've used. Clear as to where everything is. Nice and easy to set up and verify. The pots are a great idea, as is the ability to split bills. Reviewed on: 17th April 2024

4 years of ok with a bank

5
I am using monzo for the last 4 years and I love the fact that I can handle my money my self. With the pots, i am able to forecast and anticipate. I have subscribed a month ago to the credit card and it is super easy to use amd to follow up. Reviewed on: 17th April 2024

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