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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (819 reviews)

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4.32

Based on 819 reviews, last reviewed 6th Feb 2025

67% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (819)

Review of the Nationwide, FlexAccount:

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

Trustworthy, available, honest.

I've been with Nationwide for 20 years now and they have never put a foot wrong. I have multiple accounts with them - ISA Help to Buy, FlexAccount, FlexDirect, 1yr Triple Access Savings, contents insurance, and a savings account for my child - and have only ever had a very positive experience. They never mess me around, deceive, or make it difficult to get help. They paid out my insurance claim immediately and without question. And MOST importantly they don't invest any of my money in fossil fuels, they use 100% renewable electricity, and they don’t send any waste to landfill. They are truly an ethical option unlike several other major high street banks who are propping up the destruction of the planet and children's futures. Reviewed on: 9th March 2023

Easy secure banking. UK and abroad

Great customer service. Good exchange rate in ATM abroad. Great savings and investment products. Reviewed on: 9th March 2023

Does exactly what it says

Paid the promotional bribe to switch on time. Offers great interest rates. App and website easy to navigate Reviewed on: 9th March 2023

Nearly full marks

Would be 5 out of 5 if we could access statements trough the app! Reviewed on: 7th March 2023

Easy company to talk to

I have had many a good things in the banking revue and good customer service Reviewed on: 4th March 2023

Good

Good building society. Excellent service time on time. Reviewed on: 3rd March 2023

Easy to use app.

I always find the banking app very easy to use. Customer service is good. Reviewed on: 28th February 2023

Pretty good interest rates and superb in-person support

I had an in person consultation to get set up and the staff were so knowledgeable and friendly. The whole thing was so easy to do and get set up. The system of having a current account attached to the savings is so smart, and helps me as a student start to think about my future, whilst also have the option to withdraw. Reviewed on: 28th February 2023

Best traditional bank you can choose

Nationwide was a bit slower than other traditional banks at making it to this century, with in app card freezing and payment authentication taking a while to be implemented. Since it has been implemented it's been the best traditional bank available. When I bought my first house, Nationwide sent me a little welcome package. Service is always friendly. I've had to ask Nationwide for all sorts of requests over the years and they've always been brilliant with little waiting time. If you want a bank you can rely on which also has in person branches, then go for Nationwide. Reviewed on: 28th February 2023

Great product

great website and app and ethical company Reviewed on: 28th February 2023

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