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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Have had this account for a few years.

Have had this account for a few years. No problems and good benefits Reviewed on: 22nd January 2026

Nationwide stands out !

Nationwide Building Society truly stands out in the financial landscape, especially during these challenging economic times. Their unique approach to customer service and community focus makes them a bank that genuinely cares for its members. One of the most remarkable features of Nationwide is their commitment to sharing profits with customers. This initiative not only fosters a sense of belonging but also provides tangible financial benefits, especially when many are feeling the pinch in the current market. By crediting customers with a share of profits, Nationwide reinforces the idea that banking should be a partnership, not just a transaction. The customer service experience is another highlight. Every interaction feels personal and attentive, with staff dedicated to providing helpful solutions tailored to individual needs. Whether it's navigating savings options or seeking advice on mortgages, the staff at Nationwide are knowledgeable and approachable. In addition to their profit-sharing model, Nationwide offers competitive interest rates and a range of financial products that cater to both short-term needs and long-term goals. Their online banking platform is user-friendly, making managing finances straightforward and stress-free. In summary, Nationwide Building Society is more than just a bank; it's a community-focused institution that prioritises its members' well-being. Their profit-sharing model is a testament to their commitment to customer satisfaction, particularly in today's economic climate. If you're looking for a bank that cares and delivers real value, Nationwide is undoubtedly the way to go. Reviewed on: 22nd January 2026

£175 switch bank account, 5% interest 1st year.

£175 paid to switch bank account, 5% interest on £1500 balance for 1st year = £75, 1% interest on debit card spending for 1st year. 6.5% on Regular Saver up to £200 a month over 1 year + save spare change to same a/c. Only bugbear is card reader but can dispense with it by supplying photo security. Reviewed on: 22nd January 2026

Great no fuss friendly banking with great customer s...

Great no fuss friendly banking with great customer service and benefits. Reviewed on: 22nd January 2026

Branches in towns

The fact they still have branches open is just a big plus. Though I also find the app easy to use. Reviewed on: 22nd January 2026

Always helpful with any issues.

Always helpful with any issues. Never had a problem with any of my applications, and their customer service is excellent. Reviewed on: 22nd January 2026

Valued member

Always had great customer service and have valued their products Reviewed on: 22nd January 2026

Nationwide. Customers Services

Whenever I ring customer services at the Nationwide. They are polite helpful and very professional. The fraud department was exceptionally helpful plus they look through my bank statements and got all my money which had been fraudulently taken. Also being a Building Society there more for the customer. Also they given me £100 pounds for my custom. Reviewed on: 22nd January 2026

Highly recommend

I have been with nationwide for approximately 20 years & have no intention of leaving. Helpful, considerate, actual branches open. I have always had excellent service whether in petson or on the phone. Reviewed on: 22nd January 2026

They have a very good customer service.

They have a very good customer service. They are customer oriented. Lovely bank. Their savings rate are good as well. It encourages people to save. Reviewed on: 22nd January 2026

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