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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Been with them for 38 years never ever had a...

Been with them for 38 years never ever had a problem Reviewed on: 22nd January 2026

Superb customer service & great incentives

Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

Realibile trustworthy nation best

Realibile trustworthy helpful respectful honesty Reviewed on: 22nd January 2026

Best value for money

Opening the account was easy online. The app is very user friendly. By using this account I have received various amounts in loyalty bonusses in 2025 which make Nationwide the bank which offers the best value for money, period. Reviewed on: 22nd January 2026

I have been given lump sums of cash as a valued cust...

I have been given lump sums of cash as a valued customer. No other bank does that. Reviewed on: 22nd January 2026

Excellent service that is available on your High Str...

Excellent service that is available on your High Street Reviewed on: 22nd January 2026

Always friendly staff.

Always friendly staff. Excellent communications and access guides for disabled non verbal people. Still present on the High street! Very helpful to me in my capacity holding power of attorney for my husband. Reviewed on: 22nd January 2026

Great experience.

Great experience, with all questions answered politely and promptly Reviewed on: 22nd January 2026

You can speak to a human on their live chat which I...

You can speak to a human on their live chat which I love! And they are very quick to assist. They reward you for using your account with payments from time to time and they are an all round great bank! In so grateful. Reviewed on: 22nd January 2026

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