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Nationwide: FlexAccount reviews

4.40
Based on 934 reviews, last reviewed 17th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025
DW's avatar
DW

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025
EMMA S's avatar
EMMA S

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (934)

Excellent bank account

5
Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

I love the way nationwide randomly sends out an emai...

5
I love the way nationwide randomly sends out an email saying that they are going to be giving out £100 to people who qualify for it Reviewed on: 24th May 2024

Moral but largely ineffective

5
Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

Online is excellent, physical Branch a winner!

5
Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Good ethical banking option...

5
Good for those wanting a more ethical approach to banking. Excellent app and product range. Reviewed on: 24th May 2024

Reliable and honest banking- always friendly and tru...

4
Reliable and honest banking- always friendly and trustworthy- would recommend it to family and friends Reviewed on: 24th May 2024

Nice easy app and £100 profit share

5
Nice easy app to use and really like the £100 profit share incentive Reviewed on: 24th May 2024

Brilliant banking app that is clear to use.

5
Brilliant banking app that is clear to use. Great that it’s a building society as I didn’t want my money being invested in unethical pursuits. Reviewed on: 24th May 2024

Excellent bank so glad I made the switch.

5
Excellent bank so glad I made the switch. Professional and friendly, branches easily located. Reviewed on: 24th May 2024

Best customer service.

5
Best customer service. Any issues have always been resolved quickly and they definitely know how to look after their customers! Wouldn’t bank with anyone else Reviewed on: 24th May 2024

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