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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (1011 reviews)

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4.47

Based on 1,011 reviews, last reviewed 20th Feb 2026

6900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Iexcellent service I’ve been with the Nationwide for many years of friendly practical service especially when i joined and when my husband died. I’ve recently received t... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

Hi I been with Nationwide bank from long time they p... Hi I been with Nationwide bank from long time they putted my name on cifas and closed my account a very minor reason and made me financially disabled ... Read more Reviewed on: 16th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1011)

Outstanding customer service!

I have been a customer of Nationwide for 20 years - they are amazing, customer service is second to none! Reviewed on: 18th March 2025

They offer bonuses to customers and are soon to give...

They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new card and claiming the transaction back, all before we had even noticed. Reviewed on: 16th March 2025

They are the best on various areas like both Mobile...

They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

Nationwide a bank you can trust

Great saving rates, the app is easy to use, can make payments, adjust, delete standind orders, direct debits, easy to pay money to friends and family companies, and the branches are local and open, for enquiries etc Reviewed on: 7th March 2025

Easy to deal with and excellent Banking App

Easy to deal with and excellent Banking App Reviewed on: 7th March 2025

They actually HAVE Branches

They actually HAVE Branches - Plus very friendly and easy to set up and the £175 switch payment didn't hurt either. Reviewed on: 7th March 2025

I have been a Nationwide customer since my parents j...

I have been a Nationwide customer since my parents joined me up. 46 years ago. I have always found them to be superb in their customer service, and the simplicity of their products for my needs. I like the fact that the Flex account is very straight forward, and there are no added fees. Reviewed on: 7th March 2025

All customers received bonus last year amounting to...

All customers received bonus last year amounting to £100. Imagine a bank giving back to its customers because they value them. Its is how they thank their customers because without them there is no business. Reviewed on: 7th March 2025

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