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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.42 (929 reviews)

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4.44

Based on 929 reviews, last reviewed 23rd Jun 2025

20% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

highly recommend The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy t... Read more Reviewed on: 23rd June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (929)

Mutual bonus

Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

Could be better

We got the accounts as we have a mortgage with them, however you still can't pay a cheque through the app and its very buggy. It needs to get with the times. Reviewed on: 24th May 2024

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Rewards loyalty and follows through on promises

Rewards loyalty and follows through on promises Reviewed on: 24th May 2024

good bank that still has branches if you need it and...

good bank that still has branches if you need it and easy to use products Reviewed on: 24th May 2024

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

I love the way nationwide randomly sends out an emai...

I love the way nationwide randomly sends out an email saying that they are going to be giving out £100 to people who qualify for it Reviewed on: 24th May 2024

Moral but largely ineffective

Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Good ethical banking option...

Good for those wanting a more ethical approach to banking. Excellent app and product range. Reviewed on: 24th May 2024

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