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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.4 (904 reviews)

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4.40

Based on 904 reviews, last reviewed 6th Apr 2025

2467% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Always been there when needed and customer service i... Always been there when needed and customer service is excellent Reviewed on: 6th April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave...

Nationwide FlexAccount reviews (904)

Review of the Nationwide, FlexAccount:

great all around product

great all around product, great customer service Reviewed on: 6th November 2018

I was changing current account from different bank.

I was changing current account from different bank. Hadn’t any problems to make new with this bank. Always in touch with client showing small adverts or reminders in phone app. Reminding when is not enough money on account to cover payment eg. DD, which giving time to pay same day . Reviewed on: 2nd April 2025

I’ve been with Nationwide for a while now

I’ve been with Nationwide for a while now, and I can honestly say their service has been outstanding. Whether it’s their banking services or customer support, they always provide reliable and efficient assistance. The mobile app is easy to use, making it simple to manage my finances on the go. I also appreciate their competitive rates and the added benefits of being a member. Whenever I’ve had questions or issues, their customer service team has been helpful and professional. I ... Reviewed on: 2nd April 2025

Customer Service Problem

When I made a complaint I was only allowed to use my local branch. Reviewed on: 2nd April 2025

I've been with nationwide for 40yrs and had no probl...

I've been with nationwide for 40yrs and had no problems with my bank there service is excellent service for dealing with enquiries to banking and savings mortgages there staff are excellent to help you find the best deal you require Reviewed on: 2nd April 2025

THE BEST BY FAR

I have been with Nationwide for a long number of years and have had no problems at all. Reviewed on: 2nd April 2025

Extremely good customer service.

Extremely good customer service. They listen. Reviewed on: 2nd April 2025

Great customer service and branches still open

Great customer service and branches still open Reviewed on: 2nd April 2025

A great, easy service

The account is straightforward, good communication, easy to use website and plenty of branches to use when we need. Overall, a great service. Reviewed on: 2nd April 2025

They are friendly and reasonable.

They are friendly and reasonable. I would say their interest rates are quite high. Reviewed on: 2nd April 2025

I’ve been with them for many years and I’ve always h...

I’ve been with them for many years and I’ve always had any issues resolved promptly by a friendly staff member. They also offer great benefits because they’re a building society. Reviewed on: 2nd April 2025

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