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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (819 reviews)

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4.32

Based on 819 reviews, last reviewed 6th Feb 2025

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (819)

Review of the Nationwide, FlexAccount:

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

Great customer service

I've always had great customer service with Nationwide, especially as I recently lost my mother and they were very helpful in closing her accounts and following through. I find the account easy to user and operate and still plenty of branches around if I need to talk. Reviewed on: 20th January 2022

Easy to use online banking

Current account that's easy to use for savings, transfers, standing orders and direct debits Reviewed on: 18th January 2022

Best of British

Have been banking with the Nationwide for more than 30 years. Can't fault them. Reviewed on: 17th January 2022

Good account and app easy to use

Does what it needs to do but when wanting to pay a new person or company via the app you need the card reader which, while it does offer extra security, makes a mobile app less mobile unless you always carry the card reader with you. Reviewed on: 17th January 2022

Unhelpful unreasonable and do not care about customers

Been with nationwide since 2016, had several issues not been bothered about before. Now did try to resolve another issue and then is just been ignored, not showing any interest to help. Not surprised why are so many bad reviews. Will move to another bank. Not recommending use this bank, they don’t care about customers at all. Reviewed on: 14th January 2022

Lifetime Customer

After over 20 years with Nationwide, there has never been a poor customer experience. Pleasant staff good service on the telephone, good communication and updates regularly and a nice branch to visit locally. Reviewed on: 14th January 2022

Nationwide recommendation

I would recommend Nationwide. The app is easy to use and you can do a lot of banking through it. Customer services have been very helpful when needed. Reviewed on: 12th January 2022

Amazing

A trustworthy bank, with helpful staff in branch, great phone support and brilliant app services Reviewed on: 12th January 2022

Great company to bank with!

We swapped our main accounts to Nationwide a couple years ago. I find it much less complicated than previous banks, I have been with. Easy to bank online and the app is great! Customer service is fantastic as well! Reviewed on: 12th January 2022

Always a great service

Always a great service and mobile banking easy and secure to use. If there are issues then updates are given on the website and Twitter Reviewed on: 11th January 2022

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