Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.38 (852 reviews)

View other Nationwide products

4.35

Based on 852 reviews, last reviewed 27th Feb 2025

725% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

I've been with Nationwide for years, and their servi... I've been with Nationwide for years, and their service has been outstanding. Their insurance products are reliable, with great rates and an easy claim... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (851)

Review of the Nationwide, FlexAccount:

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

Reliable and problem free

I have had my Flexaccount with Nationwide for nearly 15 years and have never experienced any problems. Most of my interactions with them are via the local branch, where I have always found the the staff friendly, helpful and knowledgeable. Reviewed on: 5th November 2019

Just superb

Highly trustworthy and the fact that it has no shareholders (other than its members) is a huge plus. The account is superb and meets all my needs. Helpful and professional staff too. Reviewed on: 5th November 2019

No problems

I've been a customer for years and had no issues. Reviewed on: 15th September 2019

No problems

I've been a customer for years and never had any issues. Reviewed on: 15th September 2019

Disgraceful and utterly useless.

Having banked with the Nationwide for 20 odd years, I'd rather give my money to a stranger to look after. Whatever problem you have, usually thier fault, they simply will not help. Either thier internal training mandates they refuse to help, or sociopaths work there for the sheer joy of draining all hope out of thier customers. Avoid these grubby, deceitful crooks at all cost. Reviewed on: 3rd September 2019

Great people in branch

Whenever I go in they remember me by name and treat me as a friend not just a person Reviewed on: 20th August 2019

Worst building society/bank ever known

Avoid them,always problems,always excuses ,hold on to your money ,spend more time or in branch having to sort out there mess,wouldn't recommend Reviewed on: 13th August 2019

Great account

Flex account is easy to access on line and transferring money to another Nationwide account or paying into business accounts of tradespeople you use is quick and simple. Also gives me access to Flex Regular Saver at a good interest rate (you can save max £250 per month - used to be £500 but sadly they reduced it). Free travel insurance for hold in UK or Europe too - what's not to like? Reviewed on: 9th June 2019

Flex Account

This is just a current account with interest that does exactly what it says on the tin. I love the fact that you get free travel insurance if you pay in at least £750 each month. Staff are super friendly and very helpful, no matter which branch you go to. Online banking is very easy to set up and use. Reviewed on: 16th April 2019

A great current account

I have had my flex account since being a student and I have had no problems at all. Nationwide have always been great in branch and there is no up-selling as there is in some banks. Staff always friendly and efficient. I also benefit from their free travel insurance! Reviewed on: 10th February 2019

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Plutus Account
from Plutus 0.00 from 0 reviews
Black Account
from NatWest 4.34 from 222 reviews
Plus Current Account
from The Cumberland 4.91 from 38 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Nationwide: FlexAccount reviews

725% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Nationwide FlexAccount reviews (851)

Excellent compassionate and reasonable

Reliable and problem free

Just superb

No problems

No problems

Disgraceful and utterly useless.

Great people in branch

Worst building society/bank ever known

Great account

Flex Account

A great current account

Do you have a different Nationwide product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024