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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

It is great

It’s really great especially abroad Reviewed on: 21st March 2023

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

very poor customer service

Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023

5% off at supermarkets

Great app and website. The 5% off at supermarkets is a bonus. Reviewed on: 16th March 2023

Great account

Great service in branch, great account with excellent benefits Reviewed on: 16th March 2023

Reliable service

I have been using this dank for many years never had any problems Reviewed on: 16th March 2023

Flexacount

Always good service, whether Online or in branch. Reviewed on: 16th March 2023

Brilliant

Great all rounder for current accounts, savings and credit cards. They are keeping branches open and provide for service. Reviewed on: 16th March 2023

simple and easy to use app

easy to use app to move money between accounts Reviewed on: 16th March 2023

Very customer focussed and approachable

Opened with a switch, much better than previous bank. Good app and web site. Good rates of interest with some products Reviewed on: 16th March 2023

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