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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (869 reviews)

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4.37

Based on 869 reviews, last reviewed 10th Mar 2025

1500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Bereavement support Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (869)

Review of the Nationwide, FlexAccount:

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Amazing bank with great customer service.

Amazing bank with great customer service. Great value for money. They keep their banks on the high street and they give back to their customers. The benefits I had with Lloyds, were the same as Nationwide and moving from Lloyds to Nationwide saved me £10 per month, keeping the same benefits. Reviewed on: 26th February 2025

Nationwide Banking service

Best Banking service I have ever known. Secure, helpful, expert, and friendly. Fair Savings accounts, and other financialnproducts Reviewed on: 26th February 2025

Realistic choices, exceedingly good customer service

A solid service with realistic choices, little need to contact customer services when required they are quick to respond and exceedingly helpful Reviewed on: 26th February 2025

Fast reliable service and gives back to users.

Fast reliable service and gives back to users. Reviewed on: 26th February 2025

Excellant customer services

Excellant customer services and very helpful if you require advice Reviewed on: 26th February 2025

My local branch are friendly and helpful

My local branch are friendly and helpful Reviewed on: 26th February 2025

Nationwide have always given me reliable service and...

Nationwide have always given me reliable service and been helpful if I have approached them in branch or via phone. I also appreciate their ethics. Reviewed on: 26th February 2025

They are a good banking provider with good incentive...

They are a good banking provider with good incentives like fast hassle free banking. Reviewed on: 26th February 2025

How to feel valued and appreciated.

I always feel valued and welcomed at Nationwide with always a person to help me when necessary. Rarely do I have a problem but always is it very soon sorted out. I also get interest on the money in my account. Nothing is too much for the staff to help you. Reviewed on: 26th February 2025

Ver pleased with Nationwide's Flex account

Have had this account - in various forms - for over ten years. Always happy with customer service. The app is user-friendly and allows me to stay on top of my finance and transactions. I recommended a similar account to my teenaged son who has also grown fond of Nationwide's offers and service. Reviewed on: 26th February 2025

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