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Nationwide: FlexAccount reviews

4.33
Based on 819 reviews, last reviewed 6th Feb 2025
67% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025
John Hook's avatar
John Hook

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (819)

Review of the Nationwide, FlexAccount:

Easy to use and good value

4
Simple to use. Free to use. Free small overdraft. Reviewed on: 28th November 2024

Absolutely wandefoul I will recomand to all my frien...

5
Absolutely wandefoul I will recomand to all my friends and relatives Reviewed on: 12th April 2024

No longer cares!

1
Too interested in ticking boxes and acquisitions rather than looking after loyal customers. Reviewed on: 12th April 2024

Been with his bank organisation 1985.

5
Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

Great bank.

5
Great bank. No issues ever. Yet have issues with all other things at other banks Reviewed on: 12th April 2024

Nothing Nasty Ever Happens

5
They don’t charge expenses by not paying things without funds available to pay them. However they do alert you through text when funds are required to make payments. Reviewed on: 10th April 2024

Excellent online banking.

5
Excellent online banking, but shame branches have to close.Been with then for 30 plus years, never a problem. Reviewed on: 10th April 2024

They go over the top for their customers

5
They go over the top for their customers Reviewed on: 30th March 2024

Fantastic Bank.

5
Fantastic Bank. Excellent Service. Both the iPhone App and the Web App are SUPERB. Excellent Customer Support… Responsive, Knowledgeable, Helpful, Polite… what more could you want? Reviewed on: 29th March 2024

Branch Access

5
Great having access to a branch & real people to speak to about any issues. For everyday banking & savings advice so important to have people contact. Reviewed on: 28th March 2024

Basic current account, no major issues

4
Basic current account, no major issues, does what it promises. A basic bank account to get salary paid into. Reviewed on: 17th March 2024

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