Write a review

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.37 (277 reviews)

View other Nationwide products

4.41

Based on 277 reviews, last reviewed 9th Apr 2025

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

20%

Latest highest rating:

5

I have moved banks several times to get the sign up... I have moved banks several times to get the sign up bonus but I haven't moved from Nationwide because the service is so good and the app does everythi... Read more Reviewed on: 9th April 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews See your review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (277)

Review of the Nationwide, FlexDirect:

Very happy

I have been with the Nationwide for a few years now now and they always offer new accounts, ideas etc which is great. Great 5% rate on a current account for 12 months is a good offer that I accepted gratefully. Reviewed on: 5th February 2017

I have moved banks several times to get the sign up...

I have moved banks several times to get the sign up bonus but I haven't moved from Nationwide because the service is so good and the app does everything I need. Reviewed on: 9th April 2025

Easy to sign up, simple to use, reliable service.

Easy to sign up, simple to use, reliable service, and one of the few financial organisations that still have branches. The perks for opening a new account are very good (onboarding bonus and cashback on spending). The only additional thing that I would like to see from Nationwide is instant transaction notifications in the mobile app, like is available from most other banks offering consumer credit and debit cards. Reviewed on: 3rd April 2025

A seamless switch and great customer service.

A seamless switch and great customer service. Very competitive rates and an app that is very user friendly. Reviewed on: 2nd April 2025

Excellent, personal and online banking service

I have been using Nationwide for years now, and find the FlexDirect account easy to use, the online banking is very accessible with an easy-to-use interface that has excellent security. There are still branches near to where I live, so I am able to speak directly to someone in person, should I need to. Reviewed on: 2nd April 2025

Best bank ever.

Best bank ever. Great customer service. Always someone to talk to. Local branch and cash rewards, what more could you ask for Reviewed on: 29th March 2025

A fairer way to bank!

Nationwide are a great business to bank with. Their status as a building society and the way they share their profits with their customers feels great to be a part of and will certainly keep me as a customer. Additionally, great credit card and savings offerings also support their great appeal. Reviewed on: 24th March 2025

Great product

Great variety of perks to the account Reviewed on: 20th March 2025

Excellent bank.

Excellent bank. They even gave us a £50 bonus this year. Reviewed on: 19th March 2025

Good to have cash back and good interest rate for 12...

Good to have cash back and good interest rate for 12 months. Was easy to switch from flex plus to direct account with it being free to use. New card came quickly and could use it straight away with all direct debits changing over automatically. Reviewed on: 18th March 2025

Nationwide are the best bank

The best bank ever, very easy to contact and always quick to resolve issues. Also give their customers payments through fairer share which is amazing! Reviewed on: 18th March 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Halifax 4.12 from 923 reviews
Current Account
from thinkmoney 2.57 from 70 reviews
Current Account
from Smile Bank 3.79 from 104 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub