Write a review

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.32 (249 reviews)

View other Nationwide products

4.29

Based on 249 reviews, last reviewed 17th Jan 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Trusted bank with an ethical mindset Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Natio... Read more Reviewed on: 17th January 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews See your review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (249)

Review of the Nationwide, FlexDirect:

Great interest rate for a limited time.

Nationwide Flex Direct current account gives a fabulous interest rate of 5% gross for the first 12 months, reverting to 1% interest after this period ends. To gain these rates you have to pay into the account at least £1000 per month. We decided to switch our ordinary Nationwide Flexclusive current account in order to receive this higher interest rate. The switch went smoothly, with no problems whatsoever, and we received the advertised rate on account balance up to £2500. Unfortunately the higher rate is reduced after one year, and customers receive the lesser APR of 1% interest. I would recommend this account - even though the higher rate is available for only one year, customers receive 1% following this. Previously we had been receiving no interest whatsoever on our current account. However, for those willing to keep switching current account deals with different banks, there are much better interest rates on offer. Reviewed on: 28th March 2016

Decent, responsible banking

I have been a Nationwide customer for many years. It's a solid, responsible, easy to deal with building society and I much prefer having a current account with them than the other major banks. The staff are well trained and helpful. The App/tech is well designed and easy to use. Also, they're not investing in horrible things - no arms deals or fossil fuels. So it's a winner all round. Reviewed on: 6th April 2023

Fair rates of interest

They keep me informed whenever the rates of interest change invite me to change my account and do not offer higher rates to new.customers Reviewed on: 3rd April 2023

Never giv problem

Good experience with the bank and it never giv problem Reviewed on: 3rd April 2023

Best bank

Simply app, good customer service Reviewed on: 3rd April 2023

Easy app

Very easy to use. Emails alerts when terms ending. Reviewed on: 3rd April 2023

Good, safe bank and app

Works well and they offer good savings accounts. Reviewed on: 30th March 2023

Good quality Bank

Long term user Good service. Good perks. Worth using Reviewed on: 30th March 2023

FlexDirect

Great interest rates, easy to use app and great customer service. Reviewed on: 28th March 2023

Mobile app needs updating

I switched to Nationwide last year and whilst I haven't had any problems with them, I think they could improve their mobile banking app. Until very recently you needed a card reader to send payments to a new payee and you are still unable to change the reference on a payment when using the app, which is how I mainly bank. I have had no other issues and find them to be a decent bank. Reviewed on: 26th March 2023

Good solid banking

Been with them for years highly recommended Reviewed on: 16th March 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Cashback Plus Debit Card
from RBS 3.35 from 4 reviews
Platinum Added Value Account
from Lloyds Bank 3.03 from 35 reviews
Classic Account
from TSB 3.61 from 196 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub