Write a review

Newsletter

Go to business site

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (376 reviews)

View other Nationwide products

4.73

Based on 376 reviews, last reviewed 11th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Nationwide Building Society is better than a bank! Nationwide is an amazing building society. As a member it has been fantastic to benefit from nationwide's "fairer share" sheme. And great to be able t... Read more Reviewed on: 11th July 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews Write a review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Review Nationwide: FlexDirect now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexDirect reviews (376)

Simply the best

The Nationwide FlexPlus account is a strong option for anyone looking for an all-in-one current account with added benefits. While it comes with a monthly fee, it offers good value through its packaged extras, especially for people who travel or want built-in insurance. One of the biggest advantages is the worldwide family travel insurance, which includes winter sports and covers pre-existing medical conditions (subject to acceptance). The mobile phone insurance is another highlight, covering multiple phones for the account holder and their family. Breakdown cover across the UK and Europe adds further peace of mind and makes the account particularly appealing for drivers. The account also benefits from Nationwide’s solid customer service and user-friendly mobile app, making everyday banking simple and reliable. However, the FlexPlus account doesn’t offer interest on balances, and the monthly fee may not be worth it for those who won’t use the insurance benefits. Overall, the Nationwide FlexPlus account is excellent value for people who would otherwise pay separately for travel insurance, phone insurance, and breakdown cover. If you’ll make use of the perks, it can easily justify the cost. Reviewed on: 22nd January 2026

Nothing is ever too much trouble

Nothing is ever too much trouble whether it is via the app, on the phone or in the branch, I can’t say enough in praise for the staff and Nationwide. Reviewed on: 22nd January 2026

Looking for an A1 account?

As a customer of Nationwide for nearly 20 years. I have found them to be fair, and always striving to be better: by regularly introducing new customer products and incentives. This is reflected within all of their products, offering a whole host of services. They also have a good customer service centre, and interactive web chat, for greater customer efficiency and experience. Reviewed on: 22nd January 2026

Just a great bank, who look after it's customers well.

Just a great bank, who look after it's customers well. Reviewed on: 22nd January 2026

Nationwide look after you.

Been with Nationwide since I was 12. Now I'm 42 Nationwide reward for loyalty and I've never had to pay for an account . The customer service is brilliant and they're always willing to help. Reviewed on: 22nd January 2026

Great account excellent product and service great bank

Great account excellent product and service great bank Reviewed on: 22nd January 2026

I’m glad I opened this current account with Nationwide.

I’m glad I opened this current account with Nationwide. It’s simple, yet it has everything you need. Reviewed on: 22nd January 2026

Great account, easy to use.

Great account, easy to use. Really nice that nationwide rewards their customers with bonuses etc Reviewed on: 22nd January 2026

I’ve banked with Nationwide for a long time and have...

I’ve banked with Nationwide for a long time and have always received first class service. They have improved technology year on year which is very welcome. Reviewed on: 22nd January 2026

Never a bad experience, Simple to use via app and on...

Never a bad experience, Simple to use via app and online, branches accessible, fairer share payments are excellent too, help you feel part of something and as though you are rewarded for your custom with them. Reviewed on: 22nd January 2026

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Select Silver Current Account
from RBS 4.55 from 29 reviews
Current account
from Barclays 4.32 from 4961 reviews
Current account
from Hampden Bank 4.21 from 5 reviews

Want to see more from Nationwide?

Regular Savings
from Nationwide 4.63 from 97 reviews
Cash ISA
from Nationwide 4.62 from 81 reviews
FlexAccount
from Nationwide 4.61 from 1110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub