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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.32 (249 reviews)

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4.29

Based on 249 reviews, last reviewed 17th Jan 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Trusted bank with an ethical mindset Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Natio... Read more Reviewed on: 17th January 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (249)

Review of the Nationwide, FlexDirect:

Great interest rate for a limited time.

Nationwide Flex Direct current account gives a fabulous interest rate of 5% gross for the first 12 months, reverting to 1% interest after this period ends. To gain these rates you have to pay into the account at least £1000 per month. We decided to switch our ordinary Nationwide Flexclusive current account in order to receive this higher interest rate. The switch went smoothly, with no problems whatsoever, and we received the advertised rate on account balance up to £2500. Unfortunately the higher rate is reduced after one year, and customers receive the lesser APR of 1% interest. I would recommend this account - even though the higher rate is available for only one year, customers receive 1% following this. Previously we had been receiving no interest whatsoever on our current account. However, for those willing to keep switching current account deals with different banks, there are much better interest rates on offer. Reviewed on: 28th March 2016

Good value, care for the members/customers

Good value, care for the members/customers, although some of the interfaces are a bit clunky. Reviewed on: 16th March 2023

Excellent for banking

Been with them 40+ years never a problem Reviewed on: 16th March 2023

Fantastic online account

Easy to use, well designed online account Reviewed on: 16th March 2023

A Switch that wasnt a Switch

I decided to take up the £200 switch offer from Nationwide however it didn’t run smoothly at all and ended up costing me money and total confusion with SO and DD payments. It’s taken me a few months to get my account affairs in order and I never received the £200 bonus. I am angry and frustrated Reviewed on: 13th March 2023

Good bank but app could do with improvement

I switched to Nationwide because of a switching incentive. I have had few issues with using them, just a couple of minor frustrations such as not being able to cash cheques on the mobile banking app. Reviewed on: 11th March 2023

Good customer service

It has always been a pleasure to talk to any member of staff. And has been simple to deal with anything I needed to do Reviewed on: 10th March 2023

very helpful bank,

Has a lot of different types of savings accounts, to suit different types of savers. I have money in 3 different types, & i know that not only is my money in safe hands but that the interest rates offered are good. Reviewed on: 10th March 2023

Good bank to deal with

Have had no issues with this bank having the account a number of years recently acquired a members credit card also good for as the all rounder option Reviewed on: 10th March 2023

Easy to use and good online app

Good customer service, the app is really easy to use and update. Reviewed on: 10th March 2023

Great provider

Switched using cass; got a switching bonus too. No issues so far. App is easy to use and the security is excellent. Reviewed on: 9th March 2023

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