Write a review

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.34 (262 reviews)

View other Nationwide products

4.35

Based on 262 reviews, last reviewed 26th Feb 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

21%

Latest highest rating:

5

Good interest rates for things like regular savers,... Good interest rates for things like regular savers, and the fair share payment is a nice treat that makes it feel different than your average bank. Reviewed on: 26th February 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews See your review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Nationwide FlexDirect reviews (262)

Review of the Nationwide, FlexDirect:

Once the leader, now nothing but annoying adds

Long time customer which once had numerous accounts. Nationwide is now dead in the water and only interested in rewarding new customers and not keeping old....good luck to them, I feel they'll need it especially with the cost of those terribly annoying constant adds! Reviewed on: 11th March 2021

Good interest rates for things like regular savers,...

Good interest rates for things like regular savers, and the fair share payment is a nice treat that makes it feel different than your average bank. Reviewed on: 26th February 2025

not too bad

The current account is ok - interest rate is now bad . I cannot be bothered to change banks Reviewed on: 26th February 2025

Good but room for improvement.

Good customer service both online and in lots of branches. Savings rates could do better. Also problems with an ISA transfer recently but finally sorted out. Reviewed on: 26th February 2025

All depaermenta good.

All depaermenta good. Easy to use website. Easy to contact if a problem or plenty of high street shops. Any problems sorted quickly Reviewed on: 26th February 2025

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

If Carlsberg did banking...

So simple to move accounts. They kept me fully informed at all times. It integrates fully with my financial management system (Moneyhub). They have branches with real people who know what they are doing, and don't ask you to wait 5 weeks for an appointment. The statements are easy to find and use. I couldn't find a single fault, and they rewarded me for the move. Reviewed on: 26th February 2025

Still a mutual

Good customer service. Nationwide is still customer owned. One had £100 twice due to this. Best of all it retains high street branches which is important to many. Reviewed on: 26th February 2025

Never had any issues

Banked with them for years and never had any issues the internet banking is very easy to Navigate Reviewed on: 26th February 2025

Great company who properly rewards their customers.

Great company who properly rewards their customers. Continued excellent service Reviewed on: 26th February 2025

Good current account switch service offer as a great...

Good current account switch service offer as a great incentive to switch to nationwide. Easy to use app and easy to sign up to the flex direct account. Overall great current account and would recommend to anyone Reviewed on: 26th February 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Cashback Plus Debit Card
from RBS 3.35 from 4 reviews
ufirstgold Account
from Ulster Bank 4.27 from 5 reviews
123 Current Account (discontinued)
from Santander 4.17 from 1239 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub