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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.48 (102 reviews)

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4.41

Based on 102 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

25%

Latest highest rating:

5

Easy to use software. Easy to use software. Really helpful staff Reviewed on: 5th September 2024

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (102)

Review of the Nationwide, FlexBasic:

A friendly , helpful and very personable bank

When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018

Really helpful

Really helpful when you lose your card, cancel it immediately and send a new one within a 2 or 3 days Reviewed on: 7th January 2019

couldnt fault

Very reliable service with great help on hand and plenty of information, quick service very pleased and would highly recommend! Reviewed on: 30th December 2018

Perfect Tranaction Across the Board

No fuss with this service. Intuitive online banking and easy access to cash from anywhere make this a no brainer! I recommend this to everyone with interest :) Reviewed on: 29th December 2018

Excellent

Excellent service and great fraud protection Reviewed on: 18th December 2018

Best bank account!

Easy to open bank account with simple to use phone app and easy on line banking. Best interest rate for 2018 a 5% on current ac and also an awesome 5% on their linked savings account! Reviewed on: 17th December 2018

great bank

they been very help full when needed very good understamding customer service a good bank to be with Reviewed on: 17th December 2018

renewing cash card

always prompt and speedy, last couple of times in a couple of days, i was impressed Reviewed on: 14th December 2018

Best current account switch

So glad iI finally did the current account switch. Good introductory interest rates in the current climate and a nice £100 after being recommended by a friend Reviewed on: 9th December 2018

it works

good customer service and a product that works Reviewed on: 11th November 2018

No longer putting members first

Not impressed with their loss of customer focus. Reviewed on: 11th November 2018

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