Write a review

Go to business site

Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.52 (119 reviews)

View other Nationwide products

4.50

Based on 119 reviews, last reviewed 5th Feb 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

21%

Latest highest rating:

5

All ways here to help and as a building society the... All ways here to help and as a building society the best I have had and customer come first Reviewed on: 30th January 2026

Latest lowest rating:

1

Which building society 2025 hate to see who they wer... Which building society 2025 hate to see who they were upagainst! Firstly, the staff are lovely. I decided to do a switch, as I'd seen on the TV that ... Read more Reviewed on: 5th February 2026

Read all reviews Write a review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexBasic now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexBasic reviews (119)

Which building society 2025 hate to see who they wer...

Which building society 2025 hate to see who they were upagainst! Firstly, the staff are lovely. I decided to do a switch, as I'd seen on the TV that they were a great building society etc winning Which 2025. I liked the fact I would be rewarded with £175. My switch has gone through - I am apparently not eligible for the switch reward. Bit gutted however, thought at least all my accounts are in one place. Went to set up standing orders... Can't do it, I need a card reader, and I haven't got a pin number. Can't set up any payments at all. Tried adding money through my Monzo account, for a fast payment, a post office van collecting from Nationwide and personally delivering my money to Monzo headiffice would have been quicker! Spoke to customer services, however, I'm trying to figure out what they are actually authorised to do! I'm now closing my account my Nationwide and have to go through the hassle and stress of opening a brand new account elsewhere. The money that is due into my Nationwide, has left me panicking as I have no idea what will happen. I am hoping that I can go into the branch tomorrow and empty my account. EDIT - I have raised a compliant NBS8449055 and no one has contacted me. In relation to my money that I was worried about. I went into the bank today and £520 has disappeared from my current account that is now closed! Which seems to be spinning around Nationwide's hemisphere and not with me. Two days I have been left with nothing, and it does not look like things will be any better tomorrow. Now been told that I have been issued a cheque, which is not want I asked for. I have to now wait for the cheque to be cleared, sent out and then I have to pay into another account and wait for it to clear. Does not help me as I have bills, food shopping and will be left in financial hardship. So thanks Nationwide! Reviewed on: 5th February 2026

All ways here to help and as a building society the...

All ways here to help and as a building society the best I have had and customer come first Reviewed on: 30th January 2026

Not taken incentives to switch, why would I?

Had account for 20 plus years despite incentives to switch. Happy with all aspects of current account management, never had a problem. Easy to maintain online and branch staff brilliant. Reviewed on: 23rd January 2026

free £175, excellent in person customer experience

Nationwide offers a current account with a free £175 and 1% cashback plus excellent customer service and a good mobile app. Reviewed on: 22nd January 2026

Very happy with this building society they have twic...

Very happy with this building society they have twice credited me with some of their profits Reviewed on: 22nd January 2026

My auntie recommended Nationwide to me and I switche...

My auntie recommended Nationwide to me and I switched up, it’s been two months now and I’m finding em more reliable. Reviewed on: 2nd July 2025

It’s a really good bank, would always recommend to a...

It’s a really good bank, would always recommend to anyone if they are switching banks Reviewed on: 13th June 2025

Easy to use and very helpful.

Easy to use and very helpful. The banking app is great and I use this building society because they dint support Israel's holocaust. Reviewed on: 12th June 2025

Have been with Nationwide for a very long time, for...

Have been with Nationwide for a very long time, for at least a decade if not longer and have in the past used it as my main account, but have used Lloyds for the last 5 years as I am autistic and will often change things around with no explanation given as quite often I don't understand why I wanted to at all. I probably would go back to having the flexaccount back if and when I get a lot more money. Reviewed on: 12th June 2025

The staff are always very friendly and nice and you...

The staff are always very friendly and nice and you are never in danger of going over what you have to spend in your account. It feels very friendly and a nice place to do my banking. Reviewed on: 12th June 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Club Lloyds Current Account
from Lloyds Bank 4.45 from 625 reviews
Choice Current Account
from Santander 4.09 from 18 reviews
Select current account
from RBS 4.12 from 120 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Cash ISA
from Nationwide 4.75 from 66 reviews
Regular Savings
from Nationwide 4.70 from 86 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub