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Nationwide: FlexBasic reviews

4.36
Based on 125 reviews, last reviewed 29th Mar 2026
700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
69%
See only 4 star reviews
21%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Highly recommend Nationwide After a few incidents with my previous bank a friend recommended Nationwide. Straightforward to get an account set up. DD and SO easy to set up and am... Read more Reviewed on: 25th March 2026
Moira C's avatar
Moira C

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (125)

Nationwide Cares

5
They always let me know when there is a new savings scheme or interest rate rise that will benefit me. I have a vote and a say in Nationwide. They have never let me down in over 20 years. Reviewed on: 31st July 2023

Recommend to family and friends

5
Reward you for having more than two accounts with them. Reviewed on: 19th June 2023

highly recommended!

5
Nationwide is a trusted financial institution. With Nationwide, I experience reliability, community, and comprehensive services. They offer a range of banking solutions, from current accounts to mortgages and investments. As a member-owned organization, Nationwide prioritizes the needs of its customers and operates with a strong sense of community. I can count on Nationwide for dependable banking services and a commitment to serving my financial needs. Reviewed on: 11th June 2023

simple to use

4
It is easy to use the card by putting it in the cardholder when logging in . Reviewed on: 2nd June 2023

Brilliant Account For Those Struggling With Debt

5
This account is free, with no overdraft facility that enables you to stay out of debt and manage your money successfully. Reviewed on: 2nd April 2023

simple to use

4
The card is easy to use with the card reader - you know that it is secure by using that Reviewed on: 27th March 2023

Great bank

4
Easy to use, good layout online, quick turn around for lost bank cards, accessible, good ethics. Reviewed on: 9th March 2023

Established trustworthy company

5
nationwide have always been easy to deal with .Online and phone enquiries always efficiently dealt with Reviewed on: 7th March 2023

Straightforward banking

5
Straightforward banking - prefer to the other High Street banks - also more branches locally Reviewed on: 28th February 2023

Good, but could be better

4
Nice staff and when you go in the Branch it's nice, however the app itself is pretty useless. You can't upload cheques on the app like with other banks and I don't have a branch nearby. So it's behind it's times. Reviewed on: 2nd February 2023

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