Smart Money People Logo
Go to business site
Share this page
Link copied

Nationwide: FlexBasic reviews

View other Nationwide products
4.50
Based on 119 reviews, last reviewed 5th Feb 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
21%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

All ways here to help and as a building society the... All ways here to help and as a building society the best I have had and customer come first Reviewed on: 30th January 2026
Darren Shepherd's avatar
Darren Shepherd

Latest lowest rating:

1

Which building society 2025 hate to see who they wer... Which building society 2025 hate to see who they were upagainst! Firstly, the staff are lovely. I decided to do a switch, as I'd seen on the TV that ... Read more Reviewed on: 5th February 2026
Kate M's avatar
Kate M
Read all reviews Write a review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexBasic now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Nationwide FlexBasic reviews (119)

Really helpful

5
Very quick to get me a replacement card to me, when mine was lost during the beginning of lockdown, which I expected to take longer, well done. Reviewed on: 7th July 2020
James Travis's avatar
James Travis

they are ok

5
poor interest rates and an average mobile app Reviewed on: 2nd May 2020
Stephen Wilshaw's avatar
Stephen Wilshaw

Good banking

4
Good old fashioned banking that move with the times Reviewed on: 7th February 2020
Dave 's avatar
Dave

Really helpful

5
Really helpful when you have a problem and quick at rectifying it Reviewed on: 5th February 2020
James Travis's avatar
James Travis

Easy to use card

5
Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020
Lucy Walker's avatar
Lucy Walker

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020
Laurajeanw's avatar
Laurajeanw

good service

4
very good customer service experience with personnel Reviewed on: 15th December 2019
Hugo Ken's avatar
Hugo Ken

not the best but not the worst

4
Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019
john radburn's avatar
john radburn

Great customer service

5
I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019
Rehana Othman's avatar
Rehana Othman

Very Good Bank

5
Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019
Carrie18's avatar
Carrie18

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Nationwide?

  • Student Current Account

    from Nationwide 5.00 from 5 reviews
    Nationwide

  • Cash ISA

    from Nationwide 4.74 from 66 reviews
    Nationwide

  • Regular Savings

    from Nationwide 4.70 from 89 reviews
    Nationwide
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill