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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.54 (114 reviews)

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4.57

Based on 114 reviews, last reviewed 2nd Jul 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

22%

Latest highest rating:

5

My auntie recommended Nationwide to me and I switche... My auntie recommended Nationwide to me and I switched up, it’s been two months now and I’m finding em more reliable. Reviewed on: 2nd July 2025

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (114)

Easy to use

Never had any problems, good customer service Reviewed on: 1st August 2016

Great and really helpful.

The staff are always helpful and can answer my enquiries. The branch has plenty of staff available and they have machines for paying in cheques that is helpful. Reviewed on: 20th June 2016

extemely helpful leading you in the riht direction with banking offers

always helpful offering advice on changing accounts to get the best interest Reviewed on: 21st April 2016

no problems but mobile banking looks technical

I have had the nationwide current account for about a year and have no problems with it so far. My only problem with it is that my mobile app for banking looks very complicated compared to my other bank. Reviewed on: 28th March 2016

Reliable, trustworthy and efficient service

Best banking experience that I've had Reviewed on: 16th February 2016

Just brilliant!

Just brilliant! I`v used the Nationwide cashcard when travelling abroad. As far as I know its the only card that doesnt charge you for using a cash machine when you`re abroad. So convenient for day to day use abroad and with NO CHARGE!! Reviewed on: 16th February 2016

Fantastic company!

I have never had any problems with Nationwide and their customer service both over the phone and in branch is always spot on. I love their online banking facilities and their mobile app which makes life so much easier. Reviewed on: 14th February 2016

Old fashioned friendly service

I visited the Wolverhampton branch on my lunch break to get a new 0% credit card. I had a lovely chat with the assistant but he still processed my application quickly and effivpciently who's plat thoroughly checking that I understood what I was getting. Reviewed on: 9th January 2016

No hassle, simple to use

I have had this card for a few months now, the setup and customer service was exemplary and the associated website is easy to use. Reviewed on: 24th December 2015

No thrills, but very reliable

This card really has no special perks with it, but it is an honest and easy to manage account which does what it needs to for me! Reviewed on: 20th November 2015

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