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Amy Wright

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Review of the Nationwide, FlexBasic:

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Nationwide - best customer service

I used to bank with Lloyds and I absolutely hated going into my bank, in fact I dreaded it. I hated the ridiculous fees that were applied to my account when I went overdrawn and I hated the fees on the planned overdraft facility. Since I switched to Nationwide 2 years ago, everything is just so simple, their customer service is always excellent and in fact I actually like going into any of the branches as I know I will always be greeted with a smile and nothing is too much trouble for them. Nationwide have never applied any fees to my account and switching was the best thing I did. I would recommend Nationwide a million times over, I am a very happy customer. Reviewed on: 4th April 2017

Review of the Santander, 123 Current Account (discontinued):

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Earning cash back and interest through a current account

Just by paying my bills via direct debits, I earn cash back. Basically by doing what I have always done and not having to put in any extra effort. I earn 1.50% AER on my full balance as it's below £20,000, which is much better than the average 0.33%, and I haven't done anything different except switching my current account from Lloyds to Santander. Granted, Santander charge £5 each month however this is nothing compared to the cash back and interest benefits, never mind the difference in customer service! I would recommend this account to anybody, it's easy to switch and I only have good things to say about my experiences with Santander. Reviewed on: 31st March 2017

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