Write a review

Go to business site

Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.36 (125 reviews)

View other Nationwide products

4.36

Based on 125 reviews, last reviewed 29th Mar 2026

700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

21%

Latest highest rating:

5

Highly recommend Nationwide After a few incidents with my previous bank a friend recommended Nationwide. Straightforward to get an account set up. DD and SO easy to set up and am... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026

Read all reviews Write a review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexBasic now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexBasic reviews (125)

Best current account switch

So glad iI finally did the current account switch. Good introductory interest rates in the current climate and a nice £100 after being recommended by a friend Reviewed on: 9th December 2018

it works

good customer service and a product that works Reviewed on: 11th November 2018

No longer putting members first

Not impressed with their loss of customer focus. Reviewed on: 11th November 2018

Great service

Really quick and easy to use and easy to replace Reviewed on: 17th September 2018

Easy to manage

Helpful when your card is lost or stolen Reviewed on: 5th June 2018

Customer service miles ahead of Barclays

Since changing from Barclays due to poor service, I have received a consistently good service from nationwide Reviewed on: 11th February 2018

Excellent service

Online banking easy to access and understand Reviewed on: 11th February 2018

A friendly , helpful and very personable bank

When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018

Very useful

Replacement card arrived in days, and cancelling my lost one was simple Reviewed on: 7th February 2018

Hassle free banking

Nationwide cares about it's customers Reviewed on: 6th February 2018

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student Current Account
from Halifax 4.54 from 10 reviews
Choice Current Account
from Santander 4.05 from 20 reviews
Plus Current Account
from The Cumberland 4.92 from 39 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 6 reviews
Cash ISA
from Nationwide 4.77 from 70 reviews
Regular Savings
from Nationwide 4.68 from 91 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub