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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.27 (127 reviews)

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4.27

Based on 127 reviews, last reviewed 16th Apr 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

20%

Latest highest rating:

5

Best current account Nationwide account is the absolute best! No issues with them. Reviewed on: 16th April 2026

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (127)

great bank

they been very help full when needed very good understamding customer service a good bank to be with Reviewed on: 17th December 2018

renewing cash card

always prompt and speedy, last couple of times in a couple of days, i was impressed Reviewed on: 14th December 2018

Best current account switch

So glad iI finally did the current account switch. Good introductory interest rates in the current climate and a nice £100 after being recommended by a friend Reviewed on: 9th December 2018

it works

good customer service and a product that works Reviewed on: 11th November 2018

No longer putting members first

Not impressed with their loss of customer focus. Reviewed on: 11th November 2018

Great service

Really quick and easy to use and easy to replace Reviewed on: 17th September 2018

Easy to manage

Helpful when your card is lost or stolen Reviewed on: 5th June 2018

Customer service miles ahead of Barclays

Since changing from Barclays due to poor service, I have received a consistently good service from nationwide Reviewed on: 11th February 2018

Excellent service

Online banking easy to access and understand Reviewed on: 11th February 2018

A friendly , helpful and very personable bank

When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018

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