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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.36 (125 reviews)

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4.36

Based on 125 reviews, last reviewed 29th Mar 2026

700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

21%

Latest highest rating:

5

Highly recommend Nationwide After a few incidents with my previous bank a friend recommended Nationwide. Straightforward to get an account set up. DD and SO easy to set up and am... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (125)

Cannot really fault them

I have to admit that I have never had any problems with Nationwide. The staff are friendly and helpful. And when I have had an issue they deal with it straight away. So well done Nationwide Reviewed on: 10th February 2019

Not great

Charge you a great amount if you go over overdraft limit , do not tell you if this happens ..... not my account my partners Reviewed on: 10th February 2019

all good

No problems - all good, never had any issues with any of my banking with Nationwide - banking app is easy to use and work out what money I have or have not by the end of the month. Reviewed on: 6th February 2019

Really helpful

Really helpful when you lose your card, cancel it immediately and send a new one within a 2 or 3 days Reviewed on: 7th January 2019

couldnt fault

Very reliable service with great help on hand and plenty of information, quick service very pleased and would highly recommend! Reviewed on: 30th December 2018

Perfect Tranaction Across the Board

No fuss with this service. Intuitive online banking and easy access to cash from anywhere make this a no brainer! I recommend this to everyone with interest :) Reviewed on: 29th December 2018

Excellent

Excellent service and great fraud protection Reviewed on: 18th December 2018

Best bank account!

Easy to open bank account with simple to use phone app and easy on line banking. Best interest rate for 2018 a 5% on current ac and also an awesome 5% on their linked savings account! Reviewed on: 17th December 2018

great bank

they been very help full when needed very good understamding customer service a good bank to be with Reviewed on: 17th December 2018

renewing cash card

always prompt and speedy, last couple of times in a couple of days, i was impressed Reviewed on: 14th December 2018

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