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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.36 (125 reviews)

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4.36

Based on 125 reviews, last reviewed 29th Mar 2026

700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

21%

Latest highest rating:

5

Highly recommend Nationwide After a few incidents with my previous bank a friend recommended Nationwide. Straightforward to get an account set up. DD and SO easy to set up and am... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (125)

Easy to use card

Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020

Great bank

No messing about , clear forms and good customer service Reviewed on: 21st January 2020

good service

very good customer service experience with personnel Reviewed on: 15th December 2019

not the best but not the worst

Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019

Great customer service

I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019

Very Good Bank

Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019

Good product

Easy to use debit card from my bank account at nationwide. Can use in all ATMs . Reviewed on: 21st November 2019

Nationwide

Great Bank. Good customer service, looks after their customers. Reviewed on: 6th November 2019

Great company

I have been with Nationwide for almost 20 years. Their customer service is second to none and I get good rates of interest. Their mobile banking app is also very useful and I use it to carry out most of my transactions. Reviewed on: 19th August 2019

Lost Card

I recently lost my Debit Card whilst out shopping in a local shopping mall. I went directly to the Nationwide and was really please with how they dealt with me and my problem, they could not have been more helpful and professional. I also received my new card within 3 days - Top marks Nationwide Reviewed on: 15th April 2019

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