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Nationwide: FlexBasic reviews

View other Nationwide products
4.31
Based on 129 reviews, last reviewed 12th Jun 2026
75% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
20%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Amazing customer service support provided at all tim... Amazing customer service support provided at all times and customer rewards Reviewed on: 12th June 2026
Emmanuel O's avatar
Emmanuel O

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026
MoominsPie 's avatar
MoominsPie
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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (129)

Really helpful

5
Very quick to get me a replacement card to me, when mine was lost during the beginning of lockdown, which I expected to take longer, well done. Reviewed on: 7th July 2020
James Travis's avatar
James Travis

they are ok

5
poor interest rates and an average mobile app Reviewed on: 2nd May 2020
Stephen Wilshaw's avatar
Stephen Wilshaw

Good banking

4
Good old fashioned banking that move with the times Reviewed on: 7th February 2020
Dave 's avatar
Dave

Really helpful

5
Really helpful when you have a problem and quick at rectifying it Reviewed on: 5th February 2020
James Travis's avatar
James Travis

Easy to use card

5
Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020
Lucy Walker's avatar
Lucy Walker

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020
Laurajeanw's avatar
Laurajeanw

good service

4
very good customer service experience with personnel Reviewed on: 15th December 2019
Hugo Ken's avatar
Hugo Ken

not the best but not the worst

4
Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019
john radburn's avatar
john radburn

Great customer service

5
I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019
Rehana Othman's avatar
Rehana Othman

Very Good Bank

5
Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019
Carrie18's avatar
Carrie18

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