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Nationwide: FlexBasic reviews

4.33
Based on 130 reviews, last reviewed 20th Aug 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
20%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Switching from my old bank was a seamless experience... Switching from my old bank was a seamless experience thanks to the Current Accound Switch Service. I didn't need to do much afterwards, beyond going t... Read more Reviewed on: 20th August 2026
Forte's avatar
Forte

Latest lowest rating:

1

Your money isn’t safe here Nationwide’s banking app has a glitch which they admit. If you cancel your standing orders it doesn’t cancel on both ends. So they disappeared from my... Read more Reviewed on: 29th March 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexBasic reviews (130)

Excellent Service

4
No problems, easy to control account on-line... Reviewed on: 20th February 2021

Really helpful

5
Very quick to get me a replacement card to me, when mine was lost during the beginning of lockdown, which I expected to take longer, well done. Reviewed on: 7th July 2020

they are ok

5
poor interest rates and an average mobile app Reviewed on: 2nd May 2020

Good banking

4
Good old fashioned banking that move with the times Reviewed on: 7th February 2020

Really helpful

5
Really helpful when you have a problem and quick at rectifying it Reviewed on: 5th February 2020

Easy to use card

5
Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020

good service

4
very good customer service experience with personnel Reviewed on: 15th December 2019

not the best but not the worst

4
Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019

Great customer service

5
I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019

Review Nationwide: FlexBasic now

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