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Nationwide: FlexBasic reviews

Name: FlexBasic
Rating: 4.48 (102 reviews)

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4.42

Based on 102 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

25%

Latest highest rating:

5

Easy to use software. Easy to use software. Really helpful staff Reviewed on: 5th September 2024

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024

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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (102)

Review of the Nationwide, FlexBasic:

A friendly , helpful and very personable bank

When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018

good communication, poor interest

I had a complaint with nationwide after having a charge for a transaction that wasn't completed. Ended up getting £25 compensation which was great. However, the card gives poor interest rates Reviewed on: 11th February 2017

Great service

Did not take me long to cancel my card and renew it when I lost my old card Reviewed on: 10th February 2017

exelent service

i have had a card account with nationwide for 15 yearsi have always had good service Reviewed on: 9th February 2017

fantastic

Problem with a companie taking money out of my account Nationwide sorted things out for me no hassle Reviewed on: 4th January 2017

CUSTOMERS own Nationwide Building Society, good deals on everything

customer service is excellent, you also can use telephone banking serice, debit cards can be used abroad with no fees. UK call centre Reviewed on: 11th December 2016

Change of card

Asked for a contactless card. I wasn't sent one so immediately rang customer services and they sent out very quickly and excellent customer service. Reviewed on: 5th December 2016

very easy to deal with

I have never had any problems with Nationwide they are swift to deal with any supect actions on your account and keep you informed throughout. friendly staff in branch too who just want to help Reviewed on: 29th November 2016

Easy to use

Never had any problems, good customer service Reviewed on: 1st August 2016

Great and really helpful.

The staff are always helpful and can answer my enquiries. The branch has plenty of staff available and they have machines for paying in cheques that is helpful. Reviewed on: 20th June 2016

extemely helpful leading you in the riht direction with banking offers

always helpful offering advice on changing accounts to get the best interest Reviewed on: 21st April 2016

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