Smart Money People Logo

NatWest: Black Account reviews

4.21
Based on 226 reviews, last reviewed 7th May 2025
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
6%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025
Vecta2's avatar
Vecta2

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025
Ayden H's avatar
Ayden H

About this product

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

Great app

4
its a great app that helps you with everything u need. And the customer service is excellent. Reviewed on: 24th February 2023

Best app

5
Natwest is the world best bank and best app online banking Reviewed on: 18th February 2023

The best bank app I have ever used

5
The extent of services available and ease of use, by far surpass any bank app I have used before. Reviewed on: 18th February 2023

Great customer care service and the app is very useful

5
Quick to get in touch with the team when you need to speak with someone and always happy to help out. The app is very user friendly and works great. Reviewed on: 18th February 2023

Comprehensive account benefits

5
Good bank account with good rates discount on mortgages as well. Excellent online app for managing accounts Reviewed on: 18th February 2023

Excellent Account

5
Huge range of benefits and most importantly benefits I can use and genuinely save me money. Theatre and cinema tickets, travel insurance, emergency locksmiths and loads more besides - there’s a saying ‘price is what you pay, value is what you get’ and this is definitely great value for money! Reviewed on: 18th February 2023

Always very helpful

5
Everytime i have a problem always helpful Reviewed on: 18th February 2023

Excellent banking app

5
Excellent banking app so easy to see your account details ikeeping track of your transaction s I couldn't be without it Reviewed on: 18th February 2023

amazing banking app

5
every day banking so easy to use with extra security features i feel very confident to do all my transactions as and when , i can do my banking anywhere without having to go to my local branch. Reviewed on: 18th February 2023

NatWest app

5
Fantastic tool for managing all my NatWest accounts, very intuitive and easy to use. I can pretty much do everything I need via the app Reviewed on: 18th February 2023

I simply say... 'you should join NatWest'

5
I have a number of products with NatWest. NatWest advisors provided support in their selection and I have benefited from unbiased information. I am happy with all my products. However, it is the app that is the winner of my praise. Easy to use. It enables me to manage my banking, no matter where I am in the world, with a few clicks. It is super easy to use and its features keeps me safe - reminding me of the possibility of fraud etc. I hear the frustration of my friends and colleagues whilst they use other clunky banking apps... I simply say... 'you should join NatWest'. Easy banking on the go is must in this day and age... Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Natwest Rooster Money

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products