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NatWest: Basic Account reviews

4.61
Based on 2,059 reviews, last reviewed 14th Jan 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

4

I use them for basic account banking i liked that t... I use them for basic account banking i liked that they added the option of holding a foreign curency account but would like to see more options on it... Read more Reviewed on: 14th January 2025
Kivi H's avatar
Kivi H

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2059)

Review of the NatWest, Basic Account:

Natwest Current Account

4
A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Super happy

5
The best app ever very easy to use Reviewed on: 4th April 2023

Best bank!

5
I have been banking with Natwest for the past 6 years and any time I have had issues the customer service was the best, I feel the safest putting my money with Natwest. Reviewed on: 4th April 2023

Excellent app

5
Excellent app easy to use!! A lot of functionality and versatility! Reviewed on: 3rd April 2023

Great App

5
Best banking App and most user friendly by far. Reviewed on: 3rd April 2023

Fab app.

5
So easy to use and you can do everything you need Reviewed on: 3rd April 2023

Good app

5
App is easy to use never had any problems Reviewed on: 3rd April 2023

Basically Brilliant

5
I have held my basic bank account with NatWest for over 17 years and have never had any issues whatsoever with it. It was easy to set up and manage my money as it still is. The staff at my local branch are always very friendly and helpful and all queries and information requests are handled in a timely manner with no problems. Everything is always explained in a clear and straightforward way so that I can make informed decisions about my money. Reviewed on: 3rd April 2023

Easymoney

5
I do like banking with NatWest firstly I use mobile banking everyday keeps me in touch with my everyday in and outs and check all my bills are being paid on time , and paying friends and family by transfers . Reviewed on: 3rd April 2023

The best bank

5
The best banking app by far,it does it all Telephone service excellent a friendly voice every time .Well done Reviewed on: 3rd April 2023

Great

5
I love banking with natwest, its simple and easy to use the app, as each time it updates new features are added like the breakdown costs of things i spend money on which is really helpful to keep a track off. Reviewed on: 3rd April 2023

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