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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2061 reviews)

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4.51

Based on 2,061 reviews, last reviewed 4th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

amazing easy to use. amazing easy to use. been using natwest for a very long time honestly can’t complain Reviewed on: 4th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2061)

Review of the NatWest, Basic Account:

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Very good app, no issues with it.

NatWest Banking App is very user friendly, never had any issues with it. Regularly updated and well maintained. Reviewed on: 10th March 2023

Very good

I am personally happy having an account with NatWest. It is really a good bank to have an account with. Customer service at its best. Reviewed on: 10th March 2023

Easy banking

Everything you need is with natwest and only takes a few clicks Reviewed on: 10th March 2023

Crap bank

Happy to take all your benefit money off you and leave you with nothing to buy food etc. Reviewed on: 9th March 2023

Easy to use banking app on all platforms, responsive on request.

Whenever I had personal or business related inquiries I was served within no time Reviewed on: 9th March 2023

Left Me High and Dry

Blocked my Debit card and Bank account for nearly 2 weeks whilst I was abroad. Reviewed on: 9th March 2023

Banking made easy

I’ve been banking with NatWest for 8 years, I’ve never had any problems and trust this bank. I can access my basic account via online banking and set up direct debits and make payments quickly and easily. I 100% recommend NatWest basic account. Reviewed on: 9th March 2023

Kept uptodate

I have no problems banking with NatWest the app is informative and easy to use I'm kept upto date with all my transactions security is good Reviewed on: 9th March 2023

someone was always ready to help

someone was always ready to help Reviewed on: 9th March 2023

Excellent service

I have had a few bank accounts and NATWEST has been the ultimate experience. Service of note. Reviewed on: 9th March 2023

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