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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.28 (196 reviews)

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4.08

Based on 196 reviews, last reviewed 17th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Everything is explained in details, very clearly , e... Everything is explained in details, very clearly , excellent communication and professional service with support when you need it Reviewed on: 17th June 2025

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (196)

Review of the NatWest, Fixed Rate Mortgage:

Easy to set up

Easy to set up and manage with great rates Reviewed on: 30th January 2020

Very helpful

I have been a Natwest customer for years. Recently I telephoned to increase my instalments, two months on and I was still paying the lower amount. Needless to say I was a little annoyed. So after a lengthy phone call, the instalment was finally increased and £150.00 compensation deposited in my account. Result! Reviewed on: 24th December 2015

Easy to swap over no hassle

Changing over to Natwest mortgages was easy. A meeting first, paper work then a valuation of house which was all done in quick time. Simple with no hassles Reviewed on: 21st November 2015

Awful experience

NatWest constantly miscalculated my mortgage and, due to their calculations, have put me into arrears despite overpaying every month! Their customer service is incompetent and unhelpful. Reviewed on: 26th August 2015

So friendly

This was my first mortgage and it was a bit of a scary process for me committing to something as big as a mortgage. But my NatWest mortgage went through with care and support from a highly experienced advisor. Reviewed on: 29th June 2015

Straightforward to set up, with competitive charges and interest rate.

We were attracted to NatWest for our fixed rate mortgage because of the low rate and competitive charges. It was easy to set up and the bank's people were pleasant to deal with. Although our valuation was lower than we had anticipated, putting us outside of the best interest rate, the bank honoured the lower rate we had originally quoted. We are NatWest current account holders, so it's easy to see the mortgage going down a little each month via online banking. The 'get out' fee is pretty steep so you are completely tied in for the duration of the fixed term, but I suppose this is the trade off for the peace of mind of a fixed monthly payment. Reviewed on: 28th April 2015

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