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NatWest: Fixed Rate Mortgage reviews

4.04
Based on 194 reviews, last reviewed 25th Mar 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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1%
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14%

Latest highest rating:

4

NatWest flexible and good value for money mortgages NatWest has been providing my mortgage for about 6 years, including three renwals of 2-year mortgage products. They offer very good rates, with no fee... Read more Reviewed on: 25th March 2025
Sebastiano's avatar
Sebastiano

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for
...

NatWest Fixed Rate Mortgage reviews (194)

Review of the NatWest, Fixed Rate Mortgage:

Sales procedures a bit clunky, but processing good

4
I know banks have to jump through a lot of hoops these days, but it seems that NatWest do more of that than they have to on the sales front. That said the service was generally good. I did have a issue with their transfer procedures which I raised with the Ombudsman and I hope they will change their process as a result. Reviewed on: 12th January 2019

NatWest flexible and good value for money mortgages

4
NatWest has been providing my mortgage for about 6 years, including three renwals of 2-year mortgage products. They offer very good rates, with no fees (through L&C), high flexibility including up to 20% of the outstnding amount repayment. Also, they were flexibleenoughto reduce the mortgage term at no extra cost. Reviewed on: 25th March 2025

NatWest continually excel and innovate which makes...

5
NatWest continually excel and innovate which makes the job so much more easier for brokers like myself. Their rates are always competitive and processing times are great too! Reviewed on: 28th February 2025

Good mortgage provider with competitive lending rates.

5
Good mortgage provider with competitive lending rates. Reviewed on: 26th February 2025

I voted heartfully Natwest Bank as a Best Mortgage P...

5
I voted heartfully Natwest Bank as a Best Mortgage Prover in 2025 and all Reviewed on: 26th February 2025

Great mortgage rate and support

5
Got access to a better rate direct than through my broker. The manage my mortgage facility is really easy to use to set up overpayments and has all the information I need about my product. Love how it also integrates with my NatWest app. Reviewed on: 12th February 2025

Online mortgage has been inaccessible for 2.5 years!

1
Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fee... Reviewed on: 21st October 2024

Quick and easy first mortgage, then renewal was stra...

5
Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

I was lucky to secure a 1.

5
I was lucky to secure a 1.99% interest rate for 5 years on my mortgage in 2021. I’m hoping that they’ll be able to offer a decent rate again when I renew. Ideally close to this but much lower than current offers! Reviewed on: 16th June 2024

Good experience, easy and pleasant.

4
Good experience, easy and pleasant. Reviewed on: 29th May 2024

three year fixed rate mortgage.

4
We had a three year fixed rate mortgage. Everything was smooth, bar a few minor hiccups. Reviewed on: 24th May 2024

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