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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (942 reviews)

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4.76

Based on 942 reviews, last reviewed 2nd Apr 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to speak to someone, good advice, good financia... Easy to speak to someone, good advice, good financial support Reviewed on: 2nd April 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (942)

Review of the NatWest, Reward Account:

Fantastic bank with wide selection of accounts!

I've been a Natwest customer for about 5 years now and I have not once had a problem with them. I currently have a reward account which gives me 3% back when I pay household bills via direct debit. It's really easy and I profit by a couple of pounds each month. Something which you can then withdraw and place into a savings or even donate to charity! Staff in the branches are always helpful and most issues get resolved within 1-2 working days. Happy customer! Reviewed on: 30th May 2017

Easy to speak to someone, good advice, good financia...

Easy to speak to someone, good advice, good financial support Reviewed on: 2nd April 2025

Simplified online banking

This account meets my banking needs perfectly, with the added bonus of accruing monthly rewards. Reviewed on: 2nd April 2025

A mobile app par excellence!

I have had excellent service for the last five years with NatWest, no issues with my account or with customer service, who have been extremely helpful and very professional. The mobil app is very powerful and gives me the ability to action every account function you could need on a mobile smart device. The app appears very secure, which is a comfort. Reviewed on: 2nd April 2025

good banking online service, app easy to use and it...

good banking online service, app easy to use and it doesn't break much. overall good experience Reviewed on: 2nd April 2025

NatWest has my vote

I have held a NatWest current account for 60 years and never felt the need to change despite cash back offers by competitive Banks Reviewed on: 2nd April 2025

Brilliant customer service every time I have the nee...

Brilliant customer service every time I have the need to call them up. Reviewed on: 18th March 2025

I have no issues, customer service are always there...

I have no issues, customer service are always there to help taking note of my vulnerabilities to offer more support. Reviewed on: 13th March 2025

Easy money for the taking.

Easy money for the taking. Good app Reviewed on: 28th February 2025

Great rewards with an easy to use app with simple ye...

Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Best bank all around

Always used as primary bank, the account is easy to manage and everything is readily available, from direct debit management to payments and bills. Rewards and cashback are also great and overall never had a bad experience. Reviewed on: 27th February 2025

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