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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (987)

The most customer friendly banking app.

The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher for all sorts of vendors. Annual financial health check included. Reviewed on: 18th April 2026

Straight forward banking

Straight forward when opening the account, mobile app is great, one thing to improve is how long it takes for a new account to be visible in the app. There always seems to be a time gap.. otherwise, great banking. Reviewed on: 17th April 2026

Excellent all round providers

Always ready to help, great provider and great customer service Reviewed on: 16th April 2026

All good.

All good. Can't complain. Easy to use app and account Reviewed on: 16th April 2026

Natwest Reward account great return on direct debits.

Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026

We look after you.

The expert advice and patience given by the staff, is second to none. They have a dedicated telephone line for the elderly, where you get a quick responnse. Reviewed on: 25th March 2026

Best all-around account

Best all-around account to have with so many perks Reviewed on: 25th March 2026

Excellent customer service, always there when you ne...

Excellent customer service, always there when you need them,and if you can't sort stuff out yourself on the app,a quick phone call and all's sorted. Reviewed on: 25th March 2026

Like to be rewarded? NatWest is for you then!.

Reward for using account & credit travel reward account very satisfied with reimbursements. Helps pay credit card. Reviewed on: 24th March 2026

Happy as a long time customer

Long time customer, the reward account suits my lifestyle and I enjoy the benefits. Customer service is always goo when I need to get in touch Reviewed on: 24th March 2026

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