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NatWest: Rooster card reviews

4.92
Based on 13,255 reviews, last reviewed 15th May 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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7%
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0%
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Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025
Anshul T's avatar
Anshul T

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025
Kelvin O's avatar
Kelvin O

About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (13255)

Great experience for kids

5
Such a great app for helping kids save as well as spending safely Reviewed on: 20th January 2023

Needs work

2
The offering for overseas transactions is poor. Has only got worse since nat west got involved. Reviewed on: 20th January 2023

Great idea

5
This card is fantastic my 8year old loves the fact he has his own debit card . And has started doing chores to earn money that I add to his account. Reviewed on: 20th January 2023

Great choice for my son

4
I switched from another kids bank experience to Rooster and haven't regretted it. Its easy to use and navigate on the app. Perfect for my 15 yr old. Reviewed on: 20th January 2023

Best switch we ever made!

5
We used to bank with Halifax had problem after problem and terrible customer service. Switched to NatWest was the best discussion we ever made! Easy to use, fantastic customer service. Always prompt and efficient when dealing with queries or issues. Always friendly and nothing seems too much trouble. Great for linking accounts as well, we set up rooster account for the kids, small fee but well worth it. App is simple and easy to use as well.Highly recommended. Reviewed on: 20th January 2023

Awful customer service

1
Unprofessional dealing with kids account. I think his Rooster money thing should be closed do Barclays instead Reviewed on: 20th January 2023

Best Way to teach kids about money

5
Love this app. There are two levels of engagement with the app, either with virtual rewards or with real money. I’ve chosen the real money option, which allows me to reward the children for completing assigned chores with agreed pocket money amounts. The children can choose to move their money into pots eg for savings etc. the app also gives great protection as children are learning about money, for example parent has control over where cards can be used and are spending. Reviewed on: 20th January 2023

Easy to use and monitor.

5
Great for monitoring my son's spending, and he gets to start feeling some responsibility. The app is really easy to use as well. Reviewed on: 20th January 2023

Fantastic

5
Absolutely fantastic service, great for the kids to understand how and why money is what it is. Reviewed on: 20th January 2023

Excellent

5
Excellent for helping children to understand the value of money. Prompts them to do chores. App is easy to navigate Reviewed on: 20th January 2023

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