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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.91 (13255 reviews)

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4.92

Based on 13,255 reviews, last reviewed 15th May 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (13255)

I was really disappointed to find out that the NatWe...

I was really disappointed to find out that the NatWest offer to waive the yearly Rooster Card fee doesn’t apply if you have a business account. I do bank with NatWest and assumed this would count, but apparently not – something that’s not made clear upfront. Annoyed is honestly an understatement. Also, the £19 per card fee feels seriously steep. For families with more than one child, this adds up quickly and makes what should be a helpful tool quite expensive. I think the pricing could definitely be reviewed and made more accessible – especially given the current cost of living. The concept of Rooster is great, but between the exclusions and the fees, it’s left a bit of a sour taste. Hopefully, some of these things get reconsidered soon. Reviewed on: 16th April 2025

The rooster card has really given my daughter indepe...

The rooster card has really given my daughter independence and allowed her to truly begin to understand the value of money. Reviewed on: 16th April 2025

All the time there when you need help.

All the time there when you need help. Reviewed on: 16th April 2025

Rooster a/c is a must have for every parent!

Love the Rooster a/c system which allows me to track my children spending whilst encouraging them to save and at same time give them a certain amount of independence in handling money & boosting their confidence to go into a shop and purchase a small item for themselves. Easy system to you & good control measures in place. Reviewed on: 16th April 2025

My kids love having their own card

My kids love having their own “credit card”, and it works well in all the shops. Reviewed on: 16th April 2025

Easy to use convenient helpful customer service

Easy to use convenient helpful customer service Reviewed on: 16th April 2025

Growing up using a Rooster card

Having my son use his Rooster card , has encouraged him to learn about budgeting , saving , booking cinema tickets and even popping to shops to for essentials. It has built up trust and given him responsibility. Reviewed on: 16th April 2025

Great service, great for my kids to manage their money.

Great service, great for my kids to manage their money. Reviewed on: 16th April 2025

Long time customer.

Been a customer a long time, been amazing for security, ease of having savings and current accounts. Reviewed on: 16th April 2025

Easy to use account.

Easy to use account. Great to have a card for children to use. Good features on the account. Reviewed on: 16th April 2025

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