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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Security and Trust - Newbury Building Society

NBS design its products, services, and processes with the customer’s needs and preferences in mind. NBS strive to create a seamless experience with timely and effective customer support. Reviewed on: 20th March 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it. Response date: 21st March 2024

Clear, professional advice.

Clear, professional advice. I had two appointments to discuss my options as my contract and current mortgage term were coming up. Both advisors were very helpful, made sure I understood everything and listened carefully to what I had to say. Reviewed on: 15th March 2024

Reply from Newbury Building Society Hi Kirsty, we appreciate the time taken to leave us a review, thank you. Response date: 18th March 2024

Long-term customer who values Newbury's service

We made multiple changes to our existing mortgage in the run-up to transferring to a new product with Newbury - and all of our changes were readily accommodated and acted on by Newbury professionally and quickly. Additionally it did not even cross our mind to switch to another provider such has been our positive experience of Newbury and its excellent customer service since we took out our mortgage in 2013. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi Michael - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th March 2024

Really Helpful

Really helpful adviser answering all my questions regarding their products. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th March 2024

Professional, friendly and efficient.

NBS were pro active in informing us that our current deal was due to expire and invited us to contact them. It was easy to book a telephone appointment online and also easy to view all the possible deals online before the call. The best deal was discussed and agreed over the phone and the follow up paperwork was fast and efficient. Very impressed. Reviewed on: 9th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Anne, we really appreciate it. Response date: 11th March 2024

I came in to change my account

I came in to change my account and was seen by Deborah who was very helpful couldn’t have asked for more Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Maureen, we appreciate it and will be sure to share your comments with Deborah, who will be pleased to read them. Response date: 11th March 2024

A very straight forward and simple process.

A very straight forward and simple process. The communication was clear and kept us up to date through out the process of applying for our mortgage and a nice welcome gift on arrival. Reviewed on: 3rd March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Louis, we appreciate it. Happy new home! Response date: 4th March 2024

Most helpful mortgage provider I've come across

Answered call really quickly,listened to me and did everything they could to help even though it wasn't them that had caused a delay.Liaised with solicitors and myself above and beyond to get mortgage through asap.Most helpful company so far and I've used many different mortgage providers Reviewed on: 2nd March 2024

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback, Elisabeth, we do appreicate it. Response date: 4th March 2024

Excellent service time to explain all options

Excellent service, prepared to take the time and explain all options available with real term figures to enable you to make the best choice for yourselves and your current/future financial situation Reviewed on: 2nd March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Many, we appreciate it. Response date: 4th March 2024

Personal Experience

I’ve had direct contact with Newbury Building Society that has been excellent throughout the entire process. Efficient, and always a quick response. Very impressive. Reviewed on: 1st March 2024

Reply from Newbury Building Society Hi Phil - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st March 2024

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