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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Everything done in a timely reasonable way with clea...

Everything done in a timely reasonable way with clear emails as required Reviewed on: 28th February 2024

Reply from Newbury Building Society Hi Steve - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th February 2024

Lauren Dearlove was amazing.

Lauren Dearlove was amazing. She was so helpful. Reviewed on: 26th February 2024

Reply from Newbury Building Society Hi Brooke - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Lauren, who will be so pleased to hear them. Response date: 26th February 2024

I was very impressed that Newbury were able to conta...

I was very impressed that Newbury were able to contact me on Saturday, which was really helpful for somebody who lived in Japan. Reviewed on: 24th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Paul, we appreciate it. Response date: 26th February 2024

Would Recommend

With the changes to the Bank of England base rate over the last couple of years, I understood that my interest rate with an SVR mortgage would have to change with it. I really appreciate how Newbury approached this, making small increases over time, meaning it was much more manageable in the long run. It felt like Newbury were really thinking of the customer, and their approach took some of the stress out of the cost of living crisis. Thank you. Reviewed on: 24th February 2024

Reply from Newbury Building Society Hi Nicola, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st March 2024

Very efficient through the process of a mortgage app...

Very efficient through the process of a mortgage application. Clear communication thank you Eve. Reviewed on: 21st February 2024

Reply from Newbury Building Society Hi Penelope - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Eve, who will be so pleased to hear them. Response date: 21st February 2024

Dreams Do Come True...

Newbury were more than willing to offer me a 95% shared ownership mortgage with a 5% deposit. I was thrilled about this as for many years I thought it would be impossible to become a first time homeowner with house prices increasing. Newbury has made my dream come true - thank you!! Reviewed on: 19th February 2024

Reply from Newbury Building Society Hi Lauren, thank you for taking the time to leave us a review, we really do appreciate it. Congratulations on your new home! Response date: 20th February 2024

Mortgage Telephone Call

My mortgage telephone call today with Courtney Green was so useful and she answered all the questions I had. We spoke about fixed rates and about stair-casing as well. The call was on time and ran smoothly. I cannot fault the service at all. Thank you! Reviewed on: 15th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Bethanie, we appreciate it and we will be sure to share your comments with Courtney, who will be so pleased to read them. Response date: 16th February 2024

testing great service , good choice would recommend

testing great service , good choice would recommend Reviewed on: 13th February 2024

Reply from Newbury Building Society Hi Jane, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th February 2024

Really informative, and kept me up to date.

Really informative, and kept me up to date. All the staff members I encountered were more than happy to help us. Only had to wait a matter of minutes before someone answered my phone and sorted my enquiry extremely quickly and professionally. Very impressed. Reviewed on: 12th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th February 2024

Went to Newbury Building Society to look at mortgages.

Went to Newbury Building Society to look at mortgages. They were able to give me figures for different products and were able to recommend the best product. In all very helpful and would recommend and use again. Reviewed on: 9th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Hannah, we appreciate it. Response date: 12th February 2024

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