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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Good comms but needs online mortgage accounting!

Good comms but needs online mortgage accounting! Reviewed on: 30th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Nicky, we working presently on an online facility to check mortgages, so will let you know when that's ready! Response date: 1st February 2024

Always helpful and informative

Rose is a great advisor, she's dealt with our case for years. Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and we will be sure to share your comments with Rose, who will be so pleased to read them. Response date: 26th January 2024

Efficient, clear & timely - very professional and he...

Efficient, clear & timely - very professional and helpful Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it Response date: 26th January 2024

Excellent customer service

Excellent customer serv. Did everything I needed to without fuss. Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, Ian. We appreciate it. Response date: 26th January 2024

Very straightforward experience.

Very straightforward experience. The discount on SVR was slightly worse than our existing Mortgage but not enough to make us go to another lender. rose from the Newbury was very professional. Reviewed on: 22nd January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will be sure to share your comments with Rose, who will be pleased to read them. Response date: 23rd January 2024

Very thoughtful and helpful, made it very straightfo...

Very thoughtful and helpful, made it very straightforward to get a mortgage for a house purchase. Reviewed on: 20th January 2024

Reply from Newbury Building Society Hi Karl, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024

Flaws in Redeeming previous mortgage

By not using lawyers our stress was increased considerably as you would not hold money to use in part redemption of the Halifax mortgage and this has cost us considerably in extra interest Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we are sorry to hear that you experienced this and have asked our Underwriting Manager to review what happened and contact you. Response date: 15th January 2024

Angela was really nice and friendly.

Angela was really nice and friendly. Talking about money and finances can be uncomfortable but Angela made me feel at ease and was patient. Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words. We do appreciate it and will be sure to share your comments with Angela, who will be so pleased to read them. Response date: 12th January 2024

Amazing people amazing service!

The process was very simple and Newbury were able to provide an offer which suited our needs perfectly. We intend to transfer all of our banking to Newbury. Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you for your amazing feedback too Clive! We do appreicate you taking the time to provide feedback - thank you! Response date: 12th January 2024

I was very pleased with the quick response and help...

I was very pleased with the quick response and help Angela Bradshaw provided. The teams chat was set up within a few days and my mortgage renewal was completed very swiftly. Reviewed on: 10th January 2024

Reply from Newbury Building Society Hi Heather - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Angela, who will be so pleased to hear them. Response date: 11th January 2024

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