Smart Money People Logo
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.85
Based on 7,209 reviews, last reviewed 4th Feb 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcome change from most retail banking Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer ... Read more Reviewed on: 4th February 2025
Walter's avatar
Walter

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Verified source
Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7209)

Review of the Newbury Building Society, Savings:

Easy to open a savings account as a Power of Attorney.

5
As a Power of Attorney I opened a savings account for my mother. The process has been straightforward, efficient and clear, from the initial phone call, through friendly face to face meeting in Hungerford branch to enabling on line access. It’s been an outstanding experience with brilliant, empathetic and responsive customer care. Reviewed on: 27th January 2025
Jonathan's avatar
Jonathan
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with our colleagues in our Hungerford branch who will be so pleased to read them. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

Welcome change from most retail banking

5
Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer and answered all questions i had. Reviewed on: 4th February 2025
Walter's avatar
Walter
Reply from Newbury Building Society Hi Walter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Leah, who will be so pleased to hear them. Response date: 5th February 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
You were brilliant and your source couldn't be improved upon. Reviewed on: 31st January 2025

In branch service review

5
Excellent informative support and guidance. I arrived late in the day and was dealt with professionally and with no fuss. Reviewed on: 31st January 2025

In branch service review

5
Very convenient location, helpful staff and good savings rates. Reviewed on: 31st January 2025

In branch service review

5
Friendly staff and very accommodating. Reviewed on: 31st January 2025

In branch service review

5
Great service, great staff and good rates compared to others on high street. Reviewed on: 31st January 2025

In branch service review

5
Very professional, went through all the details clearly. Reviewed on: 31st January 2025

In branch service review

5
The phone meeting was very good and worked well. Don't use the post office as the details took too long. Reviewed on: 31st January 2025

In branch service review

5
Efficient and friendly service always. Reviewed on: 31st January 2025

In branch service review

5
When we arrived and said we wanted to open savings account the lady on counter was not very welcoming and said we needed an appointment. Reviewed on: 31st January 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill