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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7076 reviews)

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4.85

Based on 7,076 reviews, last reviewed 29th Jan 2025

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great mobile app and customer service App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7076)

Review of the Newbury Building Society, Savings:

I love it service, it's always on my good...

I love it service, it's always on my good side Reviewed on: 29th January 2025

Great mobile app and customer service

App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025

Great service from Newbury Building Society

Personal timely service re transfer of ISA with competitive rates & great staff. Branch network responsive & helpful - always leave with a positive experience and highly rate face to face contact. Reviewed on: 28th January 2025

I was in the Basingstoke branch for two hours with Ken.

I was in the Basingstoke branch for two hours with Ken. I had verious requests for him and he dealt with everyone of them, he was pulling his hair out but he done it :) ) Absolutely amazing service. Thank you so much Reviewed on: 28th January 2025

Your colleague was the epitome of Customer Service

My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025

Easy to open a savings account as a Power of Attorney.

As a Power of Attorney I opened a savings account for my mother. The process has been straightforward, efficient and clear, from the initial phone call, through friendly face to face meeting in Hungerford branch to enabling on line access. It’s been an outstanding experience with brilliant, empathetic and responsive customer care. Reviewed on: 27th January 2025

Friendly and efficient

The staff were on time with our appointment, friendly, helpful on the type of account to open, efficient and gave clear explanations. Reviewed on: 26th January 2025

Charming young man.

Charming young man. Seats for customers. Friendly staff. Good ambience. Have passbooks too. Reviewed on: 25th January 2025

Very knowledgeable staff and extremely helpful in sh...

Very knowledgeable staff and extremely helpful in showing me the products available to me Reviewed on: 24th January 2025

Coustomer Service

The Staff are well trained and are helpfull if a problem occurs Reviewed on: 24th January 2025

Good rates and good service from Abingdon branch

Good rates and good service from Abingdon branch Reviewed on: 24th January 2025

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