Write a review

NFU Mutual: Home Insurance reviews

Name: Home Insurance
Rating: 4.13 (63 reviews)

View other NFU Mutual products

4.34

Based on 63 reviews, last reviewed 10th Oct 2024

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

3 star

19%

Latest highest rating:

5

Great CS Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024

Latest lowest rating:

1

You have to fight for years to get a proper payout from them after 50 years of being a loyal customer. Dreadful company with even worse loss adjusters It’s a long fight to get a proper payout . Dreadful company with even worse loss adjusters. Reviewed on: 22nd August 2023

Read all reviews See your review

About this product

Finding the right insurance provider can be difficult with so many on the market. A great way to gain valuable insight into an insurer is reading customer reviews. We collect NFU Mutual home insurance reviews to help you make an informed decision when choosing your new provider.

NFU Mutual offers Home & Lifestyle insurance, with an extensive list of benefits and additional extras available. For high value homes and contents, NFU Mutual offers bespoke home insurance policies. The insurer has no admin fees and charges no interest when you choose to pay your premium monthly.

Are you looking for a new home insurance policy? Find out what genuine policyholders have to say by reading our NFU Mutual home insurance reviews. This collective wisdom can help you decide if NFU Mutual is the right insurer for you. Do you require buildings insurance, contents insurance, or both? Learn how satisfied customers were with their policies and whether they would renew with NFU Mutual.

Have you had a home insurance policy with NFU Mutual? Share your experience with our Smart Money People community. Were you satisfied with the cover you received? Did you opt for any additional extras, and would you say that they were reasonably priced? Did you take out a bespoke policy, and if so, did you manage to secure the cover you needed? Did you need to make a claim on your policy, and if so, how well was it handled?

Whether good or bad, leave an NFU Mutual home insurance review today. Together, we can help people like you make better decisions.

NFU Mutual Home Insurance reviews (63)

Review of the NFU Mutual, Home Insurance:

Great CS

Been with them over 35 years and have always got the support you require if things go wrong. Reviewed on: 10th October 2024

NFU is easy to contact through a local office and ca...

NFU is easy to contact through a local office and can handle claims over the phone very quickly. The staff are very knowledgeable about their products.And when contacting them nothing is too much trouble. What’s more important is they are always friendly and polite. Reviewed on: 7th September 2024

The NFU is the best of 2 unique insurers

The NFU is one of only two companies I know that will cover garages and contents outside the domestic boundary. Expensive but worth it for peace of mind. Reviewed on: 5th September 2024

NFU handled my claim ( approx £10k) in a very effici...

NFU handled my claim ( approx £10k) in a very efficient manner with no quibbles over costs. Reviewed on: 4th September 2024

Great experience while quoting and claiming

Great experience while having the quote, very informative. I had a claim for the first time in my life and it was extremely easy to go through and it was paid very quickly. Reviewed on: 4th September 2024

I have been with them for my home insurance for a fe...

I have been with them for my home insurance for a few years now. Only made one claim and it was not straight forward but no fuss from them. A video chat with their assessor and all was sorted. Have recently moved house and notified them they changed everything over quickly, sent my new documents. Very professional and efficient. Everyone one has been pleasant to deal with too, real people. Reviewed on: 4th September 2024

FANTASTIC SERVIVE

WE HAVE ALWAYS HAD GOOD SERVICE AND HAD BOUNES PAID WHEN WE WERE NOY EXPECTING THEM Reviewed on: 25th August 2024

NFU mutual... real people not computers

We are very pleased with the service from NFU mutual as the actually take the time to understand you as a customer. They can be less competitive but they insure you properly and don't make claiming a difficulty. Reviewed on: 25th August 2024

NFU Mutual second to none

Easy process with excellent customer service Reviewed on: 24th August 2024

Quality Costs

NFU may not be the cheapest option available but their products, particualrly home insurance, are comprehensive and their response to enquiries or claims first class. Reviewed on: 24th August 2024

Hassle free for a complicated house move

I was in the process of moving home but without going directly from one house to another. I already had home and contents insurance with NFU and after emails and phone calls readily answered I was able to continue cover for contents only for a short period of time. However, due to delays in securing the new property, I remained in contact with NFU and was able to extend the cover several times over. Phones and emails answered within very rewasonable times and helpful positive staff. Reviewed on: 24th August 2024

Do you have a different NFU Mutual product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

NFU Mutual has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub