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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,391 reviews, last reviewed 30th Sep 2025
7600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful and knowledgeable. Friendly helpful and knowledgeable. No question asked was anything but professionably answered. Reviewed on: 30th September 2025
Rosemary Hart's avatar
Rosemary Hart

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10391)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

1
WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

Easy to deal with and very price competitive.

5
I have used One Call Insurance for both Home and Car insurance for several years and have found them to be very easy to deal with and extremely competitive on price. Reviewed on: 18th September 2025

Competitive premiums.

5
Competitive premiums. Very good comprehensive car insurance cover. Prompt response to questions and claims. Reviewed on: 18th September 2025

easy to work with.

5
easy to work with. can access everything easily Reviewed on: 15th August 2025

Life insurance

5
Helped me find insurance for my needs. Courteous and kindand patient Reviewed on: 14th August 2025

Somewhat difficult to contact.

4
Somewhat difficult to contact. everything tends to be via their portal, sometimes customer just want to talk to another person Reviewed on: 13th August 2025

The company is very easy to deal with and they are n...

5
The company is very easy to deal with and they are not a faceless company even get a courtesy call. Reviewed on: 11th August 2025

Great service

5
I have been with One Call for a while now. Using the portal is easy and their customer support is great, thank you. Reviewed on: 8th August 2025

gave me a fast response to my claim

5
gave me a fast response to my claim Reviewed on: 7th August 2025

Five star.

5
Even if there is a problem always made to feel good as a customer, Im never stressed about getting car insurance and pay monthly which is good for me, would highly recommend one call Insurance also never feel pressured into buying other products Reviewed on: 7th August 2025

very good and efficient, polite and helpful

4
very good and efficient, polite and helpful Reviewed on: 7th August 2025

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