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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10535)

Easy to use, but different?

Really easy & straightforward to deal with One Call, but I have almost had it with insurance companies! There are certain things in life, where insurance is obligatory and this company seems fair enough for this situation, but I've never had to make a claim. The problem is, when you do need to make a claim - it is NEVER truly resolved in the customer's favour. I see no reason why One Call should be any different. The multiple caveats and get-outs that insurance companies are allowed to give themselves, mean I only ever use insurance for those mandatory occasions. Reviewed on: 25th August 2020

The best insurance I have ever had.

The staff were very good in fact everyone was good, and I have used them again. Reviewed on: 25th August 2020

Insurance Review

Excellent products and service provided by One Call Insurance Reviewed on: 25th August 2020

Great service at a good price

Luckily I have not had to make a claim, but communication is always good and prices are competitive Reviewed on: 25th August 2020

Always gets me the best quotes

I have always managed to get a better value quote for my insurances when using one call Reviewed on: 25th August 2020

Great company

Quick, efficient service, friendly staff and reasonably priced. Reviewed on: 25th August 2020

Good value

Easy to arrange. Good value. On-line platform easy to use. Reviewed on: 25th August 2020

Great

helpful, reliable been renewing with them for a few years now as I have no reason to change they are fare priced aswell which always sits well with me Reviewed on: 25th August 2020

Great company to deal with

All done on line easy and convenient for me Reviewed on: 25th August 2020

Excellent Service

I have found that the service provided by One Call to be of the highest quality. Every query has been answered in a swift, professional manner and the staff have be exceptionally friendly in their dealings with me. It is a pleasure to deal with this company. Reviewed on: 25th August 2020

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